Hello list, QueueMetrics 1.3.4 has been released today. Among other features, it provides realtime cluster monitoring through the manager API and, by popular demand, user defined time intervals in the daily call breakdown. You can find the latest version at http://queuemetrics.com and support at http://forum.queuemetrics.com For those who don't know it, QueueMetrics is an industrial-grade commercial solution available free of charge to small CCs / SOHOs / individual hackers. Comments and ideas are welcome! l. -- Loway Research - Home of QueueMetrics http://queuemetrics.com