Hello list, I'm pleased to announce the availability of QueueMetrics 1.3.1. This release adds a number of new functionalities to QueueMetrics 1.3, and most notably: * A new XML-RPC interface: extract data from QueueMetrics using any programming language. See the document named "Accessing QueueMetrics through the XML-RPC interface" available from the downloads page to see how easy it is to use. * Internationalization: added Spanish language, together with updated English, German, French and Italian. Pages are now encoded as UTF-8. This should make it easy translating QueueMetrics into non-Latin languages. * The "Export as..." icons are not shown in printed versions. A full list of improvements over version 1.3.0 can be found at http://queuemetrics.loway.it/news.jsp You can download the latest version immediately from the downloads page at http://queuemetrics.loway.it/download.jsp , together with the 98-page User manual. As an alternative, if you run RHEL/CentOS/TrixBox/AAH, you can install it automatically using yum - see http://queuemetrics.loway.it/install.jsp . QueueMetrics 1.3 allows data storage on both flat files and MySQL databases for bigger call centers. And of course comes with a 90-page user manual that covers all aspects of it. QueueMetrics is a commercial call center monitoring package, but is available free of charge for individuals, Asterisk hackers and small SOHOs. You can request a trial key if you run a larger installation and would like to test it in your own environment. Comments and suggestions are as always welcome. l. -- Loway Research - Home of QueueMetrics http://queuemetrics.loway.it