similar to: Polycom not updating the directory list

Using a Polycom 550 and 650 phones on my Asterisk server for testing. I can't figure out why the volume is so low. How can I adjust the volume control on Asterisk? It's at max on the handset phones. Thanks! Hin

I have quite a number of users complaining that when they are using handsfree to talk over a landline, the other end can't hear them. It's like the person is speaking 5 feet away and can barely hear their voice. However between internal SIP calls, it's fine. What could be the problem? -------------- next part -------------- An HTML attachment was scrubbed... URL:

Good morning, I have a Polycom 601 with two side cars. I created a list of contacts in XML and it shows up on the side cars exaclty how I set it up in the XXXXXXXXXXXX-directory.xml file (in the order that I wanted it etc.). However when I hit the directories button and then contact directory I see the list in alphabetical order based on the last name. I want it to show up in this list as well in

I have a question about DHCP and boot server supporting more than 1 model of Polycom phones. According to Polycom "standards", Polycom phone boots up to get a DHCP address and at the same time getting a boot server string (with username and password) to logon to boot server to download SIP, bootROM and etc. That is okay if there is only one type of phone (that requires a specific SIP

When I downloaded the sip and bootrom from Polycom website, I noticed a file called SoundPointIPWelcome.wav. However, I have no idea where and when it was used. I played the wav file but I have never heard the phone using this wav file before. Does anyone know what it is used for?

I am using Polycom IP600 phone. If I call a phone which has DND (do not disturb) enabled, the message to the caller will be "The person on extension ... is on the phone, please leave a message ...". Is there a way to pick the "person ... not available" message instead?

Hi all, I'm having an odd problem with my polycom 301. I am initiating a call to it with AMI Originate() function: Action: Originate Channel: local/112 at Management Context: to_meetme Exten: s Priority: 1 Variable: dropped_conf=111 The "to_meetme" context is very simple: [to_meetme] exten=>s,1,MeetMe(${dropped_conf},id) If I specify every other device I have to test: *

Hi all, I just purchased a Polycom 301 for my home office and I believe I have it setup correctly as I can dial out, receive calls in, etc. However, I'm having the following issue: When calling a local number over a Zap line, I hear a lot of feed back on the line. I had a Grandstream configured with the same information before I got the 301 and never had that kind of feedback noise.

Hi all, My company has pretty much standardized on Polycom phones and I am in the beginning phase of writing a GUI for administering/managing polycom provisioning at multiple sites which we intend to release as OS. I've started studying the docs and I'm having trouble understanding the following xml attribute: voIpProt.SIP.requestValidation.x.request.y.event I understand what it

I am working on Polycom IP601 console with expansion module. I want to put on the BLF (busy lamp field) feature on all the contact/speed dial names I put on the console but I could not get it to work. *CLI> core show version Asterisk 1.4.13 built by root @ hostname on a i686 running Linux on 2007-11-20 05:26:15 UTC *CLI> sip show subscriptions Peer User Call ID

I did not really spend too much time on looking at call forwarding and wonder if someone could help me. It seems that for setting call forwarding on the Polycom phone itself, only "forward all calls" will work. The other call forward function like "forward if no-answer for n rings" or "forward if busy" does not work at all on the phone. If that is the case, it

I've got two Polycom 500's that I'm playing with, and I want view the status of either phone, (busy/on the phone/etc.) from the other. I've got this cute little 'Buddies' button, and I can add contacts to that. But the status doesnt actually update. Do I need to setup realtime for asterisk? Can anyone point me to some documentation or give me some hints? Thanks, Nihal

I setup a number of remote phones on public IPs using the web interface. Now my question is how do I change the default Polycom:456 password via the web interface. Is there a hidden way or does it have to be done via FTP TFTP? Thanks, Steve Totaro

Calling all Polycom gurus: I am using Polycom IP601 phones with Asterisk 1.4.21.2 In all Polycom phones, I set the following in sip.cfg. <dialplan dialplan.impossibleMatchHandling="2"> </dialplan> (I leave the digitmap unchanged because I thought setting impossibleMatchHandling will ignore the bitmap) ...so that I could dial any number by entering a variable-size

Hi We have polycom 430,501 and 301 phones. Our customer does not need DND feature in any form. I can disable this feature from asterisk server but How can i disable this feature on phones. In the sip configuration file i found the parameter that change the phone behaviour during DND from busy to normal but still if the phone is in dnd mode the phone ringer would be off which is unacceptable.

I was reading a Polycom brochure and it appears that there is really no special receptionist console and the console is basically a IP601. Is this correct? The only difference is to purchase an expansion module in order to have more shortcut keys for the girls. So, apart from the hardware, as far as the dialplan is concerned, do I just treat the receptionist console as any other extension? Are

I have a couple of Polycom phones, bootrom 2.5.0, SIP 1.3.1.0056. Works great with Asterisk when I power on the phone. However, after some time, say an hour, I cannot receive calls on this phone. On Asterisk, when I do "database show", it does show the phone in there, but it cannot reach the phone. Is there a way to keep alive the connection with Polycom? Any suggestions? Thanks, --

I have been testing with Polycom IP600 phones for a month or so. I found out that there are frequent problems with the handset. The problem is I can hear the other end but the other end cannot hear me. I have already downloaded the latest bootROM 3.1.3 and sip 2.1.2 However, there are no problems with the headset or speaker phone. Has anyone encountered such problems before? Thanks.

Hi everyone, I have been dealing with a certain issue with a particular customer site for months now. The problem occurs when there is an error with caller id as shown in the following: WARNING[16036]: chan_zap.c:6309 ss_thread: CallerID returned with error on channel 'Zap/3-1' When this happens, it appears that the call still goes through as I can see the caller still navigating

Hi all There are some soft/hard link. symoblic link files/folder under the top folder How to copy all files under this top folder? Thank you