asterisk users - Feb 2009 - Call Fowarding and Polycom Phone

I did not really spend too much time on looking at call forwarding and
wonder if someone could help me.

It seems that for setting call forwarding on the Polycom phone itself,
only "forward all calls" will work.  The other call forward function
like "forward if no-answer for n rings" or "forward if busy"
does not
work at all on the phone.

If that is the case, it seems like Asterisk and Polycom do not talk to
each other well and we will have to code a dialplan for that.

Is this correct?

Yes, in fact I usually disable the Call Forward button on phones if possible.
On the Polycoms you could assign a BLF that will show the status.
I usually use a dialplan that will tell the caller thru prompts the
callforward status, like Call Forwarding no answer is currently
enabled to 1234

On Sat, Feb 14, 2009 at 7:11 AM, Lee, John (Sydney)
<John.Lee at compuware.com> wrote:
> I did not really spend too much time on looking at call forwarding and
> wonder if someone could help me.
>
> It seems that for setting call forwarding on the Polycom phone itself,
> only "forward all calls" will work.  The other call forward
function
> like "forward if no-answer for n rings" or "forward if
busy" does not
> work at all on the phone.
>
> If that is the case, it seems like Asterisk and Polycom do not talk to
> each other well and we will have to code a dialplan for that.
>
> Is this correct?
>
>
>
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