asterisk users - Mar 2008 - Newbie Polycom: IP600 Headset Problem

I have been testing with Polycom IP600 phones for a month or so.
I found out that there are frequent problems with the handset.
The problem is I can hear the other end but the other end cannot hear
me.

I have already downloaded the latest bootROM 3.1.3 and sip 2.1.2

However, there are no problems with the headset or speaker phone.

Has anyone encountered such problems before?

Thanks.

Lee, John (Sydney) wrote:
> Has anyone encountered such problems before?
>
>   
On the IP501 and IP301, yes.  The handset cord dies.  I've had to 
replace 3 so far.

Doug



-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

We had a similar issue where the connector was not pushed in hard
enough. 

I know that sounds like a joke, but it isn't!

PaulH


On Thu, 2008-03-06 at 18:27 +1100, Lee, John (Sydney)
wrote:
> I have been testing with Polycom IP600 phones for a month or so.
> I found out that there are frequent problems with the handset.
> The problem is I can hear the other end but the other end cannot hear
> me.
> 
> I have already downloaded the latest bootROM 3.1.3 and sip 2.1.2
> 
> However, there are no problems with the headset or speaker phone.
> 
> Has anyone encountered such problems before?
> 
> Thanks.
> 
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