asterisk users - Aug 2007 - How to disable DND feature key in Polycom Phone

Hi
We have polycom 430,501 and 301 phones. Our customer does not need DND feature
in any form.
I can disable this feature from asterisk server but How can i disable this
feature on phones. In the
sip configuration file i found the parameter that change the phone behaviour
during DND from busy
to normal but still if the phone is in dnd mode the phone ringer would be off
which is unacceptable.
Any idea regarding this.
Regards
Farooq

--

Farooq Ahmed wrote:
> Hi
> We have polycom 430,501 and 301 phones. Our customer does not need DND
feature in any form.
> I can disable this feature from asterisk server but How can i disable this
feature on phones. In the
> sip configuration file i found the parameter that change the phone
behaviour during DND from busy
> to normal but still if the phone is in dnd mode the phone ringer would be
off which is unacceptable.
> Any idea regarding this.
> Regards
> Farooq
>
>   
Not sure there is an option other than opening the phone and removing 
the contacts.

Thanks,
Steve

I'm not sure of the correct wording in ipmid.cfg or sip.cfg, but I think 
you'd be most successful using the <keys/> block.  A probably wrong 
example might be:

<key.IP_500.9.function.prim="Null">
for a soundpoint 50x and 60x.
or
<key.IP_300.7.function.prim="Null">
for a soundpoint 30x
But it at least might get you pointed in the right direction.  If Null 
isn't what you want you could map it to an arrow key or something else...

Mojo

Farooq Ahmed wrote:
> Hi
> We have polycom 430,501 and 301 phones. Our customer does not need DND
feature in any form.
> I can disable this feature from asterisk server but How can i disable this
feature on phones. In the
> sip configuration file i found the parameter that change the phone
behaviour during DND from busy
> to normal but still if the phone is in dnd mode the phone ringer would be
off which is unacceptable.
> Any idea regarding this.
> Regards
> Farooq
>