similar to: Polycom Advanced Features

I've got a problem that keeps popping up with my reception phone. It is a IP 650 and the receptionist - on three occassions - has accidentally hit the "Forward" softkey just before she enters the "Page All" keystrokes and then all future calls get routed as an overhead page. I will admit, the first time it happened, I was totally stumped. Why the heck did I have

Has anyone done SLA with Polycom phones? I've got a large project coming up where the customer is keen on SLA for trunks and extensions. Trunks will be on a PRI. We may do this with Cisco phones if they work better. Mark Willis

Has anyone gotten one-touch call parking to work on Polycom phones via the Enhanced Feature Keys feature working? I've looked at various examples, they appear correct, but the phones (501, 3.1.x firmware) show the Park button while in a call but this does not actually cause the call to be parked. Doing a SIP debug, I don't see that anything is transmitted as a result of pressing the call

Only slightly asterisk related I suppose, but hoping someone has attempted this... I have an old installation with a bunch of IP501s, and one died. I replaced it with an IP450, and the user sorely misses his DND button. I hated those DND buttons anyway, as I couldn't control them centrally. I'd *like* to program one of his softkeys to send a *XX sequence to do DND on the

I configured my sla.conf to use with a Polycom phone. I have no idea if I did it right, however, none of the console "sla" commands exist. Do I have to something special to compile in this support, or should it just work out of the box? ~jay

Hi, Just started using an asterisk-based PBX with Polycom IP501 phones. Am Fairly satisfied and am starting to get into FTP setup of the phones. Have figured out most things except for how button remapping works. In sip.cfg, I have this entry: <keys key.IP_500.31.function.prim="DoNotDisturb"></keys> This works as expected but if I try to change the remapping to any

Just out of curiosity, What version of CVS and Polycom SIP software are you running happily? Are you running SIP 2.3.0 yet? 2.2.0? 2.1.0? I tried upgrading the CVS yesterday, with a mixed mode of 2.2 and 2.1 with poor results. Transferring did not work as expected. Using the # key to do blind transfers after a call was on hold did not work. Just curious. Thanks, - Brent

Do the Polycom IP phones have some programmability so you can do some programmable phone buttons like you can on the Cisco phones? If there is programmability, such as for soft-keys and the like, how would you rate Polycom's vs Cisco's capabilities? And where can one find the programming documentation? Thanx. Ray. -- Scanned for viruses and dangerous content at

I don't know if Polycom decided to change their policy or not, but I just went to their website and when you click on the downlooad link, it will now present you with an option to join their extranet. I did that and I got the following message immediately: <snip> Access to certain Resource Center sections and content are subject to approval. Eligible members, will receive further

If SLA supports IP trunks, can shared extension appearance be achieved using a local SIP trunk in place of an extension? Basically, I'm trying to allow some stations (Polycom IP 650) to have a shared extension amongst all of them. Ideally, I'd like for the LED to show if that extension is in use, and I'd like for the extension to ring all stations on that extension when a call comes

On the landing page of the Polycom web site there's a "We're listening" nanosurvey, asking what is the one thing Polycom can do to improve their products. The link points here: http://polycom.zuberance.com/survey.htm I wrote a sentence about tweaking the user interface on the IP Soundpoint series phones, so that one can escape any level of any menu with repeated pressing of the

Hi, I've upgraded a few Polycom 501 to SIP 2.0.3b (can't get 2.1.0 because of Polycom's firmware policy, but this is the "latest publicly available" from Polycom's web site). I've noticed that some keys get "sticky" though. Soft buttons for example (i.e. "end call") need to be pressed 2-3 times for them to react. I've downgraded to

Converted a strictly VOIP system in NYC to NEC IPK TDM system... will have 25 Polycom 501's for sale. Best offer, offlist only please. R

When I want to pick up a ringing line, I dial *8 and hit New Call softkey on my Poly 501. For some reason, if I pick up the hand set and dial *8, it seems to ignore or drop the 8 digit. I've confirmed that this happens with all of my 12 Polycom 501s. Does anyone know what would cause this or how to fix it? Craig Bruenderman Network Advocates, Inc. 300 Envoy Circle Suite 300 Louisville, KY

I've somehow managed to battle may way through hinting issues with type=peer type=friend and various other oddities and now have presence working correctly on my Polycom 600 and Grandstream GXP-2000 phones. However, on the Polycom I have to press the Buddies softkey in order to see if an extension with a hints priority is in use or not. I've spent all day going through google and my

Greetings, Has anyone noticed that attempting to place a call from the "Placed Calls" list on a Polycom IP501 by pressing the 'Dial' softkey sometimes simply returns the phone to the idle screen? It is not related to the number being dialed, as we have observed two entries for the same number, one of which worked and the other didn't. We've experimented with calls

Has anyone successfully gotten the features of sla.conf to work with Polycom phones? I would like to get 501's to show 3 shared lines on each of the keys. Particularly I am looking for a sample configuration for the phone, the Asterisk configuration seems simple enough. I've searched and searched and searched and have not found anything, general info about SLA yes, but nothing specific

I am posting here since you guys are my last hope. I am trying to configure a Polycom Soundpoint IP 335 with MWI. Is there any way to eliminate the scrolling messages and Msgs softkey? I am trying to get it where it's just the light that indicates the new messages. I don't know if Asterisk has to send a different notification or what have you. Thanks, --Eric -------------- next

I have read that 1.4 has shared line appearances, which I assume will work with Polycom phones. Has anyone configured this and verified it working? I was going to start playing around with it but wanted to see if anyone else has tackled it yet. Bill -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi: I want to make parking calls easier for my hard-working users. Is there a way to make the Polycom call park feature work with Asterisk? In case it just works out of the box, I haven't tried it yet; but the "call park" feature isn't enabled on the Polycom phones by default. -Stephen-