asterisk users - Apr 2007 - Polycom 501 issue with latest firmware : sluggish keys

Hi,
 
I've upgraded a few Polycom 501 to SIP 2.0.3b (can't get 2.1.0 because
of
Polycom's firmware policy, but this is the "latest publicly
available" from
Polycom's web site).  
 
I've noticed that some keys get "sticky" though.  Soft buttons for
example
(i.e. "end call") need to be pressed 2-3 times for them to react. 
I've
downgraded to 1.6.7, and the problem dissapeared.
 
I can't imagine I'm the only one having that issue, and that issue was
also
present in 2.0.1 for me.  
 
Did anybody else have this problem?  What did you do to fix it?  Am I stuck
with 1.6.7 forever?
 
Mike
 
 
 
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I've seen an issue like this from time to time on 601s, even with the  
latest firmware.  Not just the softkeys, but also the dial keys.  The  
phones seem to "run slow" sometimes, failing to respond to a key  
press right away but getting to it eventually.  It usually clears up  
after a few seconds.

Also, I've noticed that the 601s sometimes ignore key presses  
altogether, just as you describe.

I have not yet found a solution for this problem...


On Apr 11, 2007, at 1:37 PM, Mike wrote:
> Hi,
>
> I've upgraded a few Polycom 501 to SIP 2.0.3b (can't get 2.1.0  
> because of Polycom's firmware policy, but this is the "latest  
> publicly available" from Polycom's web site).
>
> I've noticed that some keys get "sticky" though.  Soft
buttons for
> example (i.e. "end call") need to be pressed 2-3 times for them
to
> react.  I've downgraded to 1.6.7, and the problem dissapeared.
>
> I can't imagine I'm the only one having that issue, and that issue
> was also present in 2.0.1 for me.
>
> Did anybody else have this problem?  What did you do to fix it?  Am  
> I stuck with 1.6.7 forever?
>
> Mike
>
>
>
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On Thursday 12 April 2007 04:03:40 pm Brandon Kruse
wrote:
>
> What are some of the numbers you guys want graphed?
>
> Anything that is a number, or any kind of information.
>
For me, it would be very useful to have that broken out into more specifc 
groups:

Examples:
* Calls per technology (Zap vs IAX2 vs SIP) (This is a big one as it helps 
with planning for bandwidth and PRI channel capacity)
* Number of channels actively transcoding as opposed to natively bridging

These would be interesting, but perhaps not as important:
* Number of users in a given meetme conference
* Calls per context
* Calls per accountcode
* Calls per IAX2 or SIP user
* Average call duration

Some of that may require specifying arguments and/or using a polling method 
other than SNMP.  I realize those may be more complex than you intend to 
implement, but you asked :)

/BAK/
-- 
Ben Klang
Alkaloid Networks
ben@alkaloid.net
http://projects.alkaloid.net
404.475.4850