asterisk users - Mar 2007 - Polycom call parking feature and Asterisk call parking

Hi:

I want to make parking calls easier for my hard-working users. Is there
a way to make the Polycom call park feature work with Asterisk?

In case it just works out of the box, I haven't tried it yet; but the
"call park" feature isn't enabled on the Polycom phones by
default.

-Stephen-

Using the Park button actually requires more work than just doing an attended
transfer to the park extension

Anyway, use the ParkAndAnnounceFunction, here's an example

exten =>
callpark,n,ParkAndAnnounce(pbx-transfer:PARKED|10|SIP/${DIALEDPEERNUMBER}|app-directfrompark,*81${DIALEDPEERNUMBER},1)


-----Original Message-----
From: asterisk-users-bounces@lists.digium.com on behalf of Stephen Bosch
Sent: Fri 3/9/2007 4:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Polycom call parking feature and Asterisk callparking
 
Hi:

I want to make parking calls easier for my hard-working users. Is there
a way to make the Polycom call park feature work with Asterisk?

In case it just works out of the box, I haven't tried it yet; but the
"call park" feature isn't enabled on the Polycom phones by
default.

-Stephen-
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IIRC, you need an extension named 'callpark' in your extensions.conf 
that calls the ParkAndAnnounce application.

This should get you started:

exten => 
callpark,1,ParkAndAnnounce(PARKED|600|Local/4${BRIDGEPEER:5:2}@internalaugmented|incoming,s,1)

in the CLI:
Show Application ParkAndAnnounce
for usage info.

The third field, in my case
"Local/4${BRIDGEPEER:5:2}@internalaugmented"
is the channel to announce the parked call slot to.  In my case, 
extensions beginning with 1xx are the phones themselves, and extensions 
4xx are the same phones but will make them auto-answer (like paging). 
You might have a better way to do this because this is a little cumbersome.

hope it helps!

Mojo

Stephen Bosch wrote:
> Hi:
> 
> I want to make parking calls easier for my hard-working users. Is there
> a way to make the Polycom call park feature work with Asterisk?
> 
> In case it just works out of the box, I haven't tried it yet; but the
> "call park" feature isn't enabled on the Polycom phones by
default.
> 
> -Stephen-
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

Hi Stephen -
> I want to make parking calls easier for my hard-working users. Is there
> a way to make the Polycom call park feature work with Asterisk?
>
> In case it just works out of the box, I haven't tried it yet; but the
> "call park" feature isn't enabled on the Polycom phones by
default.
If you want to make it even easier, you can make parking work with a
single DTMF press.  I believe 1.4 has this feature by default using
the "kK" flags for dial(), and setting it up in features.conf.

If you're still running 1.2.x, I can provide you with a patch.  It's a
bit hack-ish, but I've been using it production for over a year now.

- Noah