similar to: Question about queues and the definition and agents

Tzafrir Cohen wrote: > > The agent picks up the phone but neither the agent nor the caller > > > here anything. >So please provide a more complte trace and a the relevant partt of your >dialplan. > Here is the relevant part of the dialplan: [local] exten => 98,1,Dial(SIP/sguenther,20,tr) exten => 98,2,VoiceMail(98|u) exten => 98,3,hangup exten =>

Hi, I have a question about the definition of agents. The agents.conf file looks like this: [general] persistentagents=yes [agents] maxlogintries=5 ackcall=no wrapuptime=500 musiconhold => default group = 1 agent => 1311,1311,Tom agent => 1531,1531,Tim and here is the queues.conf: [general] persistentmembers = yes [queue1] musiconhold = default strategy = rrmemory servicelevel = 60

Hi! I want to know the way that calls are answer in this case... I have queue1 and queue2, one agent that receive call from both queues. queue1 <- call1 queue1 <- call2 queue2 <- call3 queue2 <- call4 In my test the agent answer calls in this order: call1,call3,call2 and call4. I think this must be in this order call1,call2, call3, call4 like a big FIFO. Its ok this behavior? Could

How to get rid on following.. why its Invalid ? holler*CLI> queue show queue1 queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s Members: Agent/7201 (Invalid) has taken no calls yet Agent/7202 (Invalid) has taken no calls yet No Callers -------------- next part -------------- An HTML

> -----Original Message----- > From: Watkins, Bradley [mailto:Bradley.Watkins@compuware.com] > Sent: Thursday, June 15, 2006 10:36 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] DUNDi Not Able to > HandleComplexFailoverSituations > > > Is it possible for you to explain in more detail the > situation involved.

Hi all, I'm trying to make some simple MOH (Music On Hold) working. So far I've failed miserably - so I turn here for help. Basically I've been using the wiki and all the sample confs I could from there and via google. The queue system seems to work fine with my limited setup. Just 2 IAX2 clients where I keep Client B busy (by making it listen to mp3 via ext. 777) but logged into

Ex-girlfriend logic not working in latest CVS? Incoming sip calls don't work. Anyone else seen this problem? Extension logic looks good: exten => 6153248305/_931NXXXXXXX,1,Queue(queue1); exten => 6153248305/_615NXXXXXXX,1,Queue(queue2); ;exten => 6153248305,1,Queue(queue3); show dialplan looks good: -- Added extension '6153248305' priority 1 (CID match

I've got the call cuing all setup and working, but im trying to get the Callswaiting,you are caller #, etc, and its not working. I have the following inthere as stated: queue-youarenext = "queue-youarenext" ("You are now first in line.") queue-thereare = "queue-thereare" ("There are") queue-callswaiting = "queue-callswaiting" ("calls

Hi, I am experimenting with libnetfilter_queue. libnetfilter_queue is a userspace library providing an API to packets that have been queued by the kernel packet filter. I am using sample code(nfqnl_test.c) available on netfilter.org. I have generated two binaries (queue0 and queue1) using that nfqnl_test.c sample code. These binaries are working as per expected behaviour in case of Centos 6.2

Hi, Well, in our case, it seems that the issue was being caused by announcements. That is, someone in QUEUE1 would be waiting 15 minutes.. and QUEUE2 would be waiting 5 minutes. The person in QUEUE1 would be listening to 'we're sorry you are holding so long, if you'd like to leave a message, press 1 now.. otherwise continue to hold'... and while they were listening to that an

Hi, I'm experiencing some strange problems with out Digium card. First the details abount hardware and software: Digium, Inc. Wildcard B410 quad-BRI card (rev 01) Asterisk 1.6.0.20 dahdi-linux-complete-2.2.1-rc2+2.2.1-rc2 libpri-1.4.10.2.tar.gz The problem now is that there are a number of clients that I call and suddenly the connection drops. Just a few seconds later the clients calls

Hi all, I am seeing a strange problem with Asterisk queue. I am not sure if it's my configuration which is wrong or there's something with Asterisk. I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When i tried to call the extension number directing to the queue, the MGCP phone is not ringing. However, it is fine to call the MGCP phone directly. The strange thing is

Hi, I'm trying to achieve the following: Incoming call for user A (97), user A make a blind transfer to user B's phone (96). User B's phone rings and since there is no one to take the call, it returns the call to User A with an AGI script. The dialplan looks like this: [local] .... exten => 96,1,Dial(SIP/user4,10,tr) exten => 96,2,AGI(transfer.php) exten =>

I want callers to go into the queue(s) and just hear ringing instead of MOH. Is this possible? exten => 200,1,Ringing() exten => 200,n,Queue(queue1|t|||15) exten => 200,n,Queue(queue2|t|||15) It looks to me like MOH is built-in to the queue, but if anybody knows otherwise please speak up!

Hi, I am running a call center based on Asterisk and building some statistics based on the queue_log file. I have some doubts about it that maybe you could help (actually, maybe these doubts are suggestions for enhancements!): 1st Scenario - Agent receives the call, and puts it on parking for somebody else to pick it up. Parking # 7000 (for attender transfer)

Good Day list, Anyone know if there is a way to have the AgentCallBackLogin function play a voice file after the agent picks up the phone? If this is not an available feature, any ideas on the difficulty in making this feature? Example: Extensions.conf exten?=>?700,1,AgentCallbackLogin(${CALLERIDNUM}|?AnnounceCAllQue-TechSu pport?); ....... exten => s,6,Queue(queue1)

We need to make sure that all queue applications run on the correct system that the user agents that own the queue application are registered to. So when a server fails and the user agents register with their secondary server (which will always be configured to be the same server for those related agents) the queue application is running on that server and routed to correctly by it's peers.

Hi, I''m trying to use HTB for IPv6 packets. In the LARTC archive I found a thread on this issue where a solution was described. The idea is to mark a user-defined chain then use the fwmark for filtering. However my attempt wasn''t successful. I''m thinking of trying my luck with the u32 filter. This is what I did, any comment is greatly appreciated. Thank you all. tc

Hi, I'm playing with the agent/queue system. Everything work well with v1.0.3. but I want the 'Action: Agents' in the manager API that is only on the CVS version. So i switched to, but now the Queue/Agent system barely work. (my agent don't get the call) Where I can get a 'stable' CVS version? Or maybe, how I can solve my Queue/Problem? here is the detail: 1. I can

I have a centrally located shared imap folder location. We have several maildir folders with different file system permissions. They are for several groups of people who are loosely related for support purposes. All mail gets delivered to queue1 just fine. The files are group writable by group1. Some of the mail gets moved via imap to queue2. Queue2's maildir tree is configured with