Stefan Guenther
2008-Jan-13 14:20 UTC
[asterisk-users] Soundcard necessary on an asterisk server to get output of playback()?? -> Next step
Tzafrir Cohen wrote: > > The agent picks up the phone but neither the agent nor the caller > > > here anything. >So please provide a more complte trace and a the relevant partt of your >dialplan. > Here is the relevant part of the dialplan: [local] exten => 98,1,Dial(SIP/sguenther,20,tr) exten => 98,2,VoiceMail(98|u) exten => 98,3,hangup exten => 98,101,VoiceMail(98|b) exten => 98,102,Hangup ; QUEUES exten => 6661,1,ANSWER() exten => 6661,2,Queue(queue1|t) ; AgentLogin exten => 6662,1,ANSWER() exten => 6662,2,AGENTCALLBACKLOGIN(||${CALLERID(num)}@local) exten => 6663,3,HANGUP() Here is the ouput of "agent show" intranet*CLI> agent show 666 (ceo) not logged in (musiconhold is 'default') 777 (smguenther) available at '98 at local' (musiconhold is 'default') 888 (michaela) not logged in (musiconhold is 'default') 999 (user1) not logged in (musiconhold is 'default') 4 agents configured [1 online , 3 offline] And here is the output of the cli (debug level 5). user dials 6661, the number of the queue, the phone of sguenther rings and I pick up the phone, but you hear nothing on either side. -- Executing [6661 at local:1] Answer("SIP/user1-081dda50", "") in new stack -- Executing [6661 at local:2] Queue("SIP/user1-081dda50", "queue1|t") in new stack -- Started music on hold, class 'default', on SIP/user1-081dda50 -- outgoing agentcall, to agent '777', on 'Local/98 at local-c3b1,1' -- Called Agent/777 -- Executing [98 at local:1] Dial("Local/98 at local-c3b1,2", "SIP/sguenther|20|tr") in new stack -- Called sguenther -- Agent/777 is ringing -- SIP/sguenther-082093a0 is ringing -- SIP/sguenther-082093a0 is ringing -- SIP/sguenther-082093a0 is ringing -- SIP/sguenther-082093a0 answered Local/98 at local-c3b1,2 -- Agent/777 answered SIP/user1-081dda50 -- Stopped music on hold on SIP/user1-081dda50 When user1 calls the number 98 directly, everything is okay, sound on both sides of the line. Thanks for your help, stefan -- ******************************************** in-put GbR - Das Linux-Systemhaus Stefan-Michael Guenther Geschaeftsfuehrer Moltkestrasse 49 D-76133 Karlsruhe Tel./Fax : +49 (0)721 / 83044 - 98/93 http://www.in-put.de ******************************************** Schulungen Installationen Beratung Support Voice-over-IP-Loesungen ********************************************