similar to: QueueMetrics 1.4 released today

Hello list, I'm pleased to announce the availability of QueueMetrics 1.3.1. This release adds a number of new functionalities to QueueMetrics 1.3, and most notably: * A new XML-RPC interface: extract data from QueueMetrics using any programming language. See the document named "Accessing QueueMetrics through the XML-RPC interface" available from the downloads page to see how easy

Hello list, QueueMetrics 1.3.4 has been released today. Among other features, it provides realtime cluster monitoring through the manager API and, by popular demand, user defined time intervals in the daily call breakdown. You can find the latest version at http://queuemetrics.com and support at http://forum.queuemetrics.com For those who don't know it, QueueMetrics is an

Can I use queuemetrics with asterisknow? I mean, if I modify the dialplan to use queuemetrics (I still don't know if it's possible), will I loose my changes when the time comes to do a conary update of the asterisknow package? thanks, -- ------------------------------------------------------------ Erick Perez ------------------------------------------------------------

Hi Guys! We were using queuemetrics since long time with asterisk 1.2 but recently we have install 1.8 asterisk and but there is a big different in queue_log its saying SIP/XXXX instead of Agent/XXXX that is obvious behaviors. so do i need to change Agent/XXXX to SIP/XXXX in queuemetrics ? or is there any workaround to keep business running same like it was before. -S --------------

Hi everyone, For some reason MixMonitor doesn't record when it should; It actually shows the MixMonitor line just fine on the CLI. How can MixMonitor be debugged for things like privilege issues or filename issues? **I had this working at one point and then stopped working. Not sure what I changed. System Info: Asterisk 1.4.21.2 Queuemetrics 1.6.3.0 [queuedial] ; this piece of dialplan is

Hello list, I have prepared a couple of new tutorials you may find interesting: - Installing an Asterisk 1.4 beta system - at http://astrecipes.net/?n=216 - Installing the Digium's Asterisk GUI for 1.4 - at http://astrecipes.net/?n=217 It's nothing too complex, but you may find them interesting, especially the new Asterisk GUI. Any comment is welcome - the site is a wiki, so feel

I agree with these fella's, this is a piss poor way of fixing it. I only know of one call center that used static agents, mostly because they were sold a peice of crap and they had no idea how to use it the other way. I think you will find the majority of call centers are callback centers. This decision has taken Asterisk out of the realm of providing reasonable call center solutions. VIVA

Hi list, I have a client with a strange requirement: putting a noise gate on the Asterisk channel. For those who are not familiar with them, noise gates are used in musical instruments to avoid entering low-level noise into the amp system. What they basically do is, they measure the volume of the channel, and when it's too low they just let the channel close, i.e send perfect silence,

Hello list, I have been researching a bit into the way the queue app works and how different timeouts play together, and have prepared a short tutorial on understanding queue timeouts - see http://www.oinko.net/astrecipes/index.php?n=118 - any suggestion, error found or correction is welcome. While I was at it, I came across a strange bug: imageine you have three callback agents

Hello list, I am encountering a bit of a problem in working with incoming calls with a TDM2400 and * 1.2.4; when a call comes in, * will correctly detect the ringing, but will sometimes report multiple "Attempting native bridge". What I do is basically that when a call comes in, I dial a different box through the same Zaptel interface and I get logs like this: [call comes in]

I have not yet seen this article posted to this list, so I thought many of us would be interested in having a look at this project sponsored by O'Reilly: http://www.oreillynet.com/etel/blog/2007/01/help_create_the_asterisk_cookb.html It seems they are looking for both problems and solutions, and I'm sure we'll have plenty :) l. -- Loway Research - Home of QueueMetrics

Hello list, I have prepared a small recipe on how to compile Asterisk 1.2 beta 1 with a TDM400 card and H.323. You can find it at http://www.oinko.net/astrecipes/index.php?n=102 Any comment / suggestion / modification /bugfix is welcome! I was wondering: is there any way to build a version of Bristuff for 1.2 beta 1? Bye for now, l. -- Loway Research - Home of QueueMetrics

Hello list, I have prepared a small tutorial today that deals with how to avoid Asterisk rebuilding DTMF tones when using it to connect industial appliances that use DTMF. You can find it at: http://astrecipes.net/index.php?n=248 I know it isn't everybody's piece of cake, but I thought somebody could be interested as well :) l. -- Home of QueueMetrics -

Hello list, I have been working lately on a small CDR parsing utility, and would like to do some performance testing on it. I am looking for some - possibly large - real-life Asterisk CDR datasets to run some performance monitoring. Anybody's got some CDRs that can be shared? Thanks in advance, l. -- Loway Research - Home of QueueMetrics http://queuemetrics.com

Hello all, next week it's Astricon 10 time, so we thought we'd create something that the community could like and use for free. It's a pretty effective tool if you run a call-center or plan to run one. QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic

Hello list, after the last time that mpg123 wen ballistic on our production system, we decided to skip mp3 playback altogether and to go for raw files. After half an hour playing with mpg123 and sox parameters in order to translate a mp3 file to a wav file that can be streamed back through * with no need for an mp3 decoder, I thought I'd post the result to the list to avoid wasting

Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with

Hi All, I wonder if any of you has some suggestions on which WebRTC client/softphone to use for a click-to-dial, webpage hosted solution. Any suggestions? Thanks l. -- Loway - home of QueueMetrics - http://queuemetrics.com Test-drive WombatDialer beta @ http://wombatdialer.com -------------- next part -------------- An HTML attachment was scrubbed... URL:

I use the E-series Nokia phones on my Wireless LAN. The e series have sip agent On 8/20/07, asterisk-users-request at lists.digium.com <asterisk-users-request at lists.digium.com> wrote: > Send asterisk-users mailing list submissions to > asterisk-users at lists.digium.com > > To subscribe or unsubscribe via the World Wide Web, visit >

Hi all, I have been playing with the AMI quite a bit lately - mostly debugging WombatDialer in production, but that's a different story - and I have been frustrated by the lack of a simple way to interact CLI-like with the AMI itself. So I have decided to write something myself to make my life easier, or at least a bit less miserable. The result is a little webapp that you can use as a sort