I have not yet seen this article posted to this list, so I thought many of us would be interested in having a look at this project sponsored by O'Reilly: http://www.oreillynet.com/etel/blog/2007/01/help_create_the_asterisk_cookb.html It seems they are looking for both problems and solutions, and I'm sure we'll have plenty :) l. -- Loway Research - Home of QueueMetrics http://queuemetrics.loway.it