search for: ivrs

I have these 3 models. class Ivr < ActiveRecord::Base has_many :klusterings, :dependent => :destroy has_many :klusters, :through => :klusterings, :uniq => true end class Kluster < ActiveRecord::Base has_many :klusterings, :dependent => :destroy has_many :ivrs, :through => :klusterings, :uniq => true end class Klustering < ActiveRecord::Base belongs_to :kluster belongs_to :ivr end I faced 2 problems and didn''t manage to find any good tutorial. 1. Given some Kluster A, I want to find all the Ivrs that aren''t in A. 2. I want...

Ladies and Gentlemen, We already have an Asterisk Call center suite installed at our contact center. Now we wish to commence IVR services. We are offering Health Information Services. Can someone help us to develop this Addon / Solution? Best regards. -- ?????? ????? ????? ???? ??????? Nazir Ahmed Vaid Cell:+92300-8277778 eHealth Services (Pvt) Ltd. http://www.ehealth-services.com NexSource

Hi, We are trying to implement a complex business logic in Asterisk. Executing "Wait_For_Digit" command after playing IVR. We want to stop the IVR once we receive the digit. It is not recognizing the Digit until it completes the IVR. How can we stop the IVR once we receive the digit? Thanks BB -------------- next part -------------- An HTML attachment was scrubbed... URL:

Does anyone know why? ThePBX*CLI> -- Executing [310-456-7890 at from-trunk:1] Set("SIP/202.101.202.101-b763ce60", "__FROM_DID=310-456-7890") in new stack -- Executing [310-456-7890 at from-trunk:2] ExecIf("SIP/202.101.202.101-b763ce60", "1 |Set|CALLERID(name)=310-456-0987") in new stack -- Executing [310-456-7890 at from-trunk:3]

Are IVR and "Auto Attendant" interchangeable terms? They both do the "Press 1 for" thing. Sales is asking me how to word it and I've always used both terms interchangeably.

Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with

Hi All, I have setup 2 trunks using 2 different voip providers using sip. the first one i have no problem calling inbound then redirected to an IVR, i can hear the IVR. the second one has issues, inbound works going to IVR as i can see it on the CLI, but i don't hear anything. i tried redirecting it to an extension not an IVR just to see if inbound really works, and it rings the

hi all, i have gradwell DID i am using it for inbound dialing with IVR when ever customer call my DID some times other IVR is cumming on my IVR that IVR is not even related with my server .can u please help me on this -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of

Hi All, I am using Asterisk 15 server and wanted to configure IVR call simulation. My configuration scenario is 1. A subscriber will register to Asterisk server and start a call. 2. The IVR audio will come from the Asterisk sever to sbscriber. 3. Once the subscriber pressed the botton, the call will connect to a number based on DTMF digit pressed by subscriber. Then call will continue for 30

Dear ALL I want to use IVR on my asterisk auto attendent call feature so basically how do i configure IVR and how do i tell to my asterisk which call is local or which call comming from outside world --------------------------------- Fussy? Opinionated? Impossible to please? Perfect. Join Yahoo!'s user panel and lay it on us. -------------- next part -------------- An

Hi all, I have the following setup PSTN -> ASTERISK -> IVR (using dialogic card) 1) Caller id information is presented to asterisk during the first and second ring. 2) Hence, Asterisk waits for 2 rings before pickup the call and forwarding to the appropriate FXS port. 3) The IVR application also waits for 2 rings before picking up the call to get the caller id. 4) Hence any caller

Dear all is it possible to handle a queue using a programmed IVR? As i understood, is possible to: - do some IVR in the dialplan BEFORE to queue the call - put a timeout to exit from the call and then do some IVR in the dialplan - intercept a single dialtone to exit the queue and performe some IVR in the dialplan (context setting in the queue) I've tested these things but in each case if i

Hi list, question regarding the result of a DB query. I have database put Agora modele/IVR/AstreinteNagios/1 ${ASTR_State} i=1 and I read the DB with exten => IVR,n,Set(__PlayMe=${DB(${ASTRSVC}/IVR/${IVR}/${i})}) exten => IVR,n,NoOp(We read ${PlayMe}) Result: -- Executing [IVR at Automates:8] Set("SIP/laotseu-00000001", "__PlayMe=${ASTR_State}") in new stack

I'm thinking about using asterisk as an IVR system with an existing avaya index system. I've got 2x PRI 30 lines coming in to the Index, and I have 4 spare PRI cards in the Index. I was thinking about using a QUAD PRI card from Digium and having the calls come into the Index then transfer to Asterisk for IVR then back to the Index. That way if we get 60 inbound calls we'd in

Dear All. I'm very new to CT, but attracted by asterisk. I plan to start learn to build IVR, based on asterisk. Do I need FXO/FXS card to start building simple IVR box ? Can I use OEM X100P - FXO PCI Card ( http://www.digitnetworks.com/store/product_info.php?products_id=28 ) to start build an IVR box ? What is the cheapest FXO PCI card that can use with asterisk to build my first IVR box ?

Hi, We developed a somewhat complex Asterisk-based IVR for a client of ours. When I say 'somewhat complex' I mean that this IVR is highly integrated with a set of middle-ware applications that allow the caller to perform extensive functions while navigating the IVR. This has been working great for the past year or so. However, now the client wants to add the ability for callers to be

Hello all, I hope someone can help me with this old Asterisk version. I have to run this version because of a custom IVR written on it. Porting it would take much too long and we'd have to hire a consultant because of all the hooks it has into Oracle databases and real-time information. We have a brand-new Avaya phone system in place and we will be cutting over to it in late March 2019.

Hi, In a normal PBX environment a user usually calls in and IVR's are played according to a predefined dialplan. Iam trying to develop an application where asterisk dials out to a user and initiates an IVR instead (please note that the IVR is not static and may vary according to different condtions). Can someone guide me how this is possible using Asterisk. Do I need to write some sort of

Hello all. I'm having a problem debugging an IVR I'm building. I can't see any reason this shouldn't be working. Firstly the asterisk version is: Asterisk SVN-trunk-r7230 built by root @ localhost.localdomain on a i686 running Linux on 2006-02-17 22:44:48 UTC Basically the problem is this. While the playbacks are happening you can push any one of the options and to happily