Hi Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. regards, Anita Hall, Simmortel. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100717/03f14c04/attachment.htm
_____ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Anita Hall Sent: Friday, July 16, 2010 1:39 PM To: asterisk-users at lists.digium.com Subject: [asterisk-users] Video IVR Asterisk ? Hi Is it possible to receive video calls using Asterisk and then process them as an IVR ? One of our clients wants to set-up a video IVR system in the US and we are evaluation possible options. Also, what is the bandwidth of receiving a video call in US ? What protocols and codecs are supported and does it work on DID numbers ? Can I rent a hosted solution for this ? Thanks in anticipation of your valuable inputs. regards, Anita Hall, Simmortel. -- 1. given time and funding, anything is possible. 2. I have no idea - google "video codec bandwidth" for some ideas here. 3. This depends on the flavor you choose. 4. Only if you stand on one foot and answer every question correctly; some vendors won't even admit they can do a simple hosted Asterisk/IVR. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100716/53ac2e51/attachment.htm
Anita,
It's possible to do so. With I6NET
Vxml sofware and some addons. Check out http://www.i6net.com
Adolphe Cher-aime
From my Iphone
On Jul 16, 2010, at 1:38 PM, Anita Hall <anita.hall at simmortel.com>
wrote:
> Hi
>
> Is it possible to receive video calls using Asterisk and then
> process them as an IVR ? One of our clients wants to set-up a video
> IVR system in the US and we are evaluation possible options.
>
> Also, what is the bandwidth of receiving a video call in US ? What
> protocols and codecs are supported and does it work on DID numbers ?
> Can I rent a hosted solution for this ?
>
> Thanks in anticipation of your valuable inputs.
>
> regards,
>
> Anita Hall,
> Simmortel.
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
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> http://lists.digium.com/mailman/listinfo/asterisk-users
On Sat, 2010-07-17 at 00:08 +0530, Anita Hall wrote:> Hi > > Is it possible to receive video calls using Asterisk and then process > them as an IVR ? One of our clients wants to set-up a video IVR system > in the US and we are evaluation possible options. > > Also, what is the bandwidth of receiving a video call in US ? What > protocols and codecs are supported and does it work on DID numbers ? > Can I rent a hosted solution for this ? > > Thanks in anticipation of your valuable inputs. > > regards, > > Anita Hall, > Simmortel.We use Grandstream video phones and have noticed that if we record our prompts with these phones, the video is saved with the audio. So we set our main IVR up this way, and without doing anything special (other than enabling video in sip.cfg), we have video IVR for those customers that call with video capable endpoints. j
On Fri, Jul 16, 2010 at 2:38 PM, Anita Hall <anita.hall at simmortel.com> wrote:> Is it possible to receive video calls using Asterisk and then process them > as an IVR ? One of our clients wants to set-up a video IVR system in the US > and we are evaluation possible options. >No, Asterisk does not support trans-coding of video. -- Paul Belanger | dCAP Polybeacon | Consultant Jabber: paul.belanger at polybeacon.com | IRC: pabelanger (Freenode) blog.polybeacon.com
Just a question what is the advantage to do a video IVR, really I dont understand? Maybe, I am in the prehistory, in my country there is no bandwith for this, so somebody can explain me this,just for acknowledgement *-------------------------------------------------------* *-Edwin Quijada *-Developer DataBase *-JQ Microsistemas *-Soporte PostgreSQL *-www.jqmicrosistemas.com *-809-849-8087 *-------------------------------------------------------*> From: jeff at sunfone.com > To: asterisk-users at lists.digium.com > Date: Fri, 16 Jul 2010 14:09:54 -0500 > Subject: Re: [asterisk-users] Video IVR Asterisk ? > > On Sat, 2010-07-17 at 00:08 +0530, Anita Hall wrote: > > Hi > > > > Is it possible to receive video calls using Asterisk and then process > > them as an IVR ? One of our clients wants to set-up a video IVR system > > in the US and we are evaluation possible options. > > > > Also, what is the bandwidth of receiving a video call in US ? What > > protocols and codecs are supported and does it work on DID numbers ? > > Can I rent a hosted solution for this ? > > > > Thanks in anticipation of your valuable inputs. > > > > regards, > > > > Anita Hall, > > Simmortel. > > We use Grandstream video phones and have noticed that if we record our > prompts with these phones, the video is saved with the audio. So we set > our main IVR up this way, and without doing anything special (other than > enabling video in sip.cfg), we have video IVR for those customers that > call with video capable endpoints. > > j > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users_________________________________________________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100717/7abbdd2b/attachment.htm
On 10-07-16 02:38 PM, Anita Hall wrote:> Is it possible to receive video calls using Asterisk and then process > them as an IVR ? One of our clients wants to set-up a video IVR system > in the US and we are evaluation possible options. > > Also, what is the bandwidth of receiving a video call in US ? What > protocols and codecs are supported and does it work on DID numbers ? Can > I rent a hosted solution for this ? > > Thanks in anticipation of your valuable inputs.If you have a device that supports H.264 or H.263 (I can't remember which flavour Asterisk supports) then you can record your prompts with the Record() application and it will save both the audio and video. However Asterisk can't transcode video, so your clients will have to connect with the appropriate codecs that you've recorded with, or record prompts in multiple formats. There is probably software that will transcode it for you (ffmpeg or something?). I've not delved into this area very far, but playing around with it for a bit a couple of months ago produced results ;) Leif.