Greetings,
Since rebooting our samba server last night, we are no longer able to
access the documents on the private or public file shares. A Word document
is giving an error like:
The document name or path is not valid. Try these suggestions:
* check the file permissions for the document or drive
* use the file open dialog box to locate the document
This is happening for all of the 30+ users
In Explorer the folders are all visible. And the files in the folders are
all visible. But when trying to click on one to open it, the above error
is given.
WordPerfect docs give an error too. Though different wording, its
effectively the same, "file cannot be found".
OpenOffice also gives an error. It says "The operation on
\\aslan\...directory...name of file
was started with an invalid parameter.
Just to see if there was any corruption in the files, we've copied one
word document using ssh from the samba server to the desktop of a PC and
it opens fine in Word, so its not that the disk and/or files are
corrupted....I think...
I'm running Samba 3.0.24-11 on FedoraCore 6.
I've run yum and it says there are no new updates available. (I think
I'd
run it fairly recently so I'm not surprised there were no new updates.)
How do I go about trouble shooting this problem? thanks -- Dean
Dean Guenther wrote:> Greetings, > > Since rebooting our samba server last night, we are no longer able to > access the documents on the private or public file shares. A Word document > is giving an error like: > > The document name or path is not valid. Try these suggestions: > * check the file permissions for the document or drive > * use the file open dialog box to locate the document > > This is happening for all of the 30+ users > > In Explorer the folders are all visible. And the files in the folders are > all visible. But when trying to click on one to open it, the above error > is given. > > WordPerfect docs give an error too. Though different wording, its > effectively the same, "file cannot be found". > > OpenOffice also gives an error. It says "The operation on > \\aslan\...directory...name of file > was started with an invalid parameter. > > > Just to see if there was any corruption in the files, we've copied one > word document using ssh from the samba server to the desktop of a PC and > it opens fine in Word, so its not that the disk and/or files are > corrupted....I think... > > I'm running Samba 3.0.24-11 on FedoraCore 6. > > I've run yum and it says there are no new updates available. (I think I'd > run it fairly recently so I'm not surprised there were no new updates.) > > How do I go about trouble shooting this problem? thanks -- Dean > > > >Have you changed any /etc/ files since your last reboot? If I had a dollar for every time I changed something 'trivial' just before leaving work for the day, and forgotten about it for three months and had it bite me on next reboot... and if I had a dollar for every time I overlooked it before troubleshooting an issue it caused... well, I could be a professional student :) Are your users authenticating as themselves in their respective groups with whatever authentication scheme you have? Perhaps they're able to read the directory listing, but not the files within because they are seen as guests. If that seems to be all well and good, and nothing seems 'strange' in your logs, I'd go straight to a wireshark session and check the SMB conversation on the wire. That should at least leave you with the right questions to focus on.
Thanks for the feedback. The problem was that slash was 100% full and /var is in slash. So by freeing up some of the logs and misc stuff in /var then clients could connect and edit files just fine on the share. Possibly because each client is logging stuff to /var/log/samba? anyway, freeing up space took care of the problem. -- Dean> Dean Guenther wrote: >> Greetings, >> >> Since rebooting our samba server last night, we are no longer able to >> access the documents on the private or public file shares. A Word >> document >> is giving an error like: >> >> The document name or path is not valid. Try these suggestions: >> * check the file permissions for the document or drive >> * use the file open dialog box to locate the document >> >> This is happening for all of the 30+ users >> >> In Explorer the folders are all visible. And the files in the folders >> are >> all visible. But when trying to click on one to open it, the above error >> is given. >> >> WordPerfect docs give an error too. Though different wording, its >> effectively the same, "file cannot be found". >> >> OpenOffice also gives an error. It says "The operation on >> \\aslan\...directory...name of file >> was started with an invalid parameter. >> >> >> Just to see if there was any corruption in the files, we've copied one >> word document using ssh from the samba server to the desktop of a PC and >> it opens fine in Word, so its not that the disk and/or files are >> corrupted....I think... >> >> I'm running Samba 3.0.24-11 on FedoraCore 6. >> >> I've run yum and it says there are no new updates available. (I think >> I'd >> run it fairly recently so I'm not surprised there were no new updates.) >> >> How do I go about trouble shooting this problem? thanks -- Dean >> >> >> >> > > It looks like there are permission issues on the files themselves, or > there is something that's not mounting correctly. > > -Aubrey >