Hi all, I am attempting to get Sage to support their software if the files are on Samba (Linux). They (like a lot of people I've heard) say "We don't support Linux, Goodbye." even when the client is on Win98/NT. We have been having trouble on a particular site, and they refuse to support Sage Line 50 if the files are on Linux which is absurd, because Linux is much more stable than the previous OS on their server (WinNT 4.5 SBS). Anyway, I have the following questions : If you or your customers are running Sage Line 50 with files on a Samba share, could you please send an email to sagesambausers@inter.co.uk, so I can tell sage that there are loads of people running their software in this configuration and it is unreasonable to not support it. If you found any settings that adversely/favorably affect Sage Line 50 let me know, you may as well reply all, although to the above address would do too. Does anyone know anyone who can put pressure on Sage to support Samba? I will try the AFFS, but don't know how international Sage are these days (AFFS is only UK). Thanks Martyn Ranyard Free Software Advocate jabber - joran@amessage.de icq - 122500800 irc - Joran on oftc msn - ranyardm@hotmail.com y! - ranyardm e - ranyardm@lineone.net
You could always dump Sage, I guess - that might send a message :) -----Original Message----- From: Martyn Ranyard [mailto:ranyardm@lineone.net] Sent: Tuesday, July 16, 2002 7:57 AM To: Samba List Subject: [Samba] Sage Line 50 Hi all, I am attempting to get Sage to support their software if the files are on Samba (Linux). They (like a lot of people I've heard) say "We don't support Linux, Goodbye." even when the client is on Win98/NT. We have been having trouble on a particular site, and they refuse to support Sage Line 50 if the files are on Linux which is absurd, because Linux is much more stable than the previous OS on their server (WinNT 4.5 SBS). Anyway, I have the following questions : If you or your customers are running Sage Line 50 with files on a Samba share, could you please send an email to sagesambausers@inter.co.uk, so I can tell sage that there are loads of people running their software in this configuration and it is unreasonable to not support it. If you found any settings that adversely/favorably affect Sage Line 50 let me know, you may as well reply all, although to the above address would do too. Does anyone know anyone who can put pressure on Sage to support Samba? I will try the AFFS, but don't know how international Sage are these days (AFFS is only UK). Thanks Martyn Ranyard Free Software Advocate jabber - joran@amessage.de icq - 122500800 irc - Joran on oftc msn - ranyardm@hotmail.com y! - ranyardm e - ranyardm@lineone.net -- To unsubscribe from this list go to the following URL and read the instructions: http://lists.samba.org/mailman/listinfo/samba
Fake it. Tell them the server is NT 4.0. If you're competent with NT 4.0 enough, when they tell you to do things on the server, and you say you have, you'll know the approiate responses. I've had to do this before with software vendors. And, so far, I've had great success. They think its on NT, they tell me what possibly could be wrong, and I make the changes. All is good. Aton. At 01:57 PM 7/16/2002 +0100, you wrote:> >Hi all, > > I am attempting to get Sage to support their software if the files are >on Samba (Linux). They (like a lot of people I've heard) say "We don't >support Linux, Goodbye." even when the client is on Win98/NT. We have been >having trouble on a particular site, and they refuse to support Sage Line >50 if the files are on Linux which is absurd, because Linux is much more >stable than the previous OS on their server (WinNT 4.5 SBS).
Actually what is interesting here is whether Sage *does* actually work on an NT server with your network setup? Why not fire up an NT machine for testing and see if it works on that? Even a VMware one would do the trick (they give you a 30 day license for free). As I have said before, we have no problems with Sage 50/100 on Samba 2.2.x with nothing fancy in the setup. Noel -----Original Message----- From: Aton [mailto:aton@skyenet.net] Sent: 18 July 2002 00:56 To: Martyn Ranyard Cc: samba@lists.samba.org Subject: Re: [Samba] Sage Line 50 Fake it. Tell them the server is NT 4.0. If you're competent with NT 4.0 enough, when they tell you to do things on the server, and you say you have, you'll know the approiate responses. I've had to do this before with software vendors. And, so far, I've had great success. They think its on NT, they tell me what possibly could be wrong, and I make the changes. All is good. Aton. At 01:57 PM 7/16/2002 +0100, you wrote:> >Hi all, > > I am attempting to get Sage to support their software if the files are >on Samba (Linux). They (like a lot of people I've heard) say "We don't >support Linux, Goodbye." even when the client is on Win98/NT. We have been>having trouble on a particular site, and they refuse to support Sage Line >50 if the files are on Linux which is absurd, because Linux is much more >stable than the previous OS on their server (WinNT 4.5 SBS).-- To unsubscribe from this list go to the following URL and read the instructions: http://lists.samba.org/mailman/listinfo/samba --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.373 / Virus Database: 208 - Release Date: 01/07/2002 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.373 / Virus Database: 208 - Release Date: 01/07/2002
At 11:56 PM 7/17/02 +0000, Aton wrote:>Fake it. Tell them the server is NT 4.0. If you're competent with NT 4.0 >enough, when they tell you to do things on the server, and you say you >have, you'll know the approiate responses. I've had to do this before with >software vendors. And, so far, I've had great success. They think its on >NT, they tell me what possibly could be wrong, and I make the >changes. All is good.And At 07:40 AM 7/18/02 +0100, Noel Kelly wrote: >Actually what is interesting here is whether Sage *does* actually work on an >NT server with your network setup? Why not fire up an NT machine for >testing and see if it works on that? Even a VMware one would do the trick >(they give you a 30 day license for free). So I write : Okay, I can agree with what you're both saying, but that doesn't fix the customer, and that's a problem - the customer now says that we've put a non-supported OS on and he is in hot water if he has to contact Sage, which he does fairly regularly, as they are a big customer. This is why I'm trying to gauge numbers of users, so we can put pressure on them to support it. On the current scenario, it seems one of the machines was causing corruption in the tables, and we have eradicated it by loaning them a machine, only time will tell if it works. Also - VMWare? - on a server? - all my servers don't have X on them. :) Martyn Ranyard Interactive Interface www.inter.co.uk (0113) 20 50 895 (0113) 20 50 890
Your server could be using/permitting oplocks. Could we see your smb.conf. Also note that with a shared file server application you have to modify the registry of the client machines to prevent them from 'delayed writes' and 'oplocks'. see: http://www.superbase.com/tech_support_networking_fact_sheet.htm and http://www.acsl.com/DATISpb4.htm and http://www.cardbox.co.uk/ntserver.htm Regards ------------------------- Gerald Drouillard Owner and Consultant Drouillard & Associates http://www.Drouillard.ca> -----Original Message----- > From: samba-admin@lists.samba.org [mailto:samba-admin@lists.samba.org]On > Behalf Of Martyn Ranyard > Sent: Tuesday, July 16, 2002 8:57 AM > To: Samba List > Subject: [Samba] Sage Line 50 > > > > Hi all, > > I am attempting to get Sage to support their software if the files are > on Samba (Linux). They (like a lot of people I've heard) say "We don't > support Linux, Goodbye." even when the client is on Win98/NT. We > have been > having trouble on a particular site, and they refuse to support Sage Line > 50 if the files are on Linux which is absurd, because Linux is much more > stable than the previous OS on their server (WinNT 4.5 SBS). Anyway, I > have the following questions : > > If you or your customers are running Sage Line 50 with files > on a Samba > share, could you please send an email to sagesambausers@inter.co.uk, so I > can tell sage that there are loads of people running their > software in this > configuration and it is unreasonable to not support it. > > If you found any settings that adversely/favorably affect Sage Line 50 > let me know, you may as well reply all, although to the above > address would > do too. > > Does anyone know anyone who can put pressure on Sage to support > Samba? I will try the AFFS, but don't know how international Sage are > these days (AFFS is only UK). > > Thanks > > > Martyn Ranyard > Free Software Advocate > > jabber - joran@amessage.de > icq - 122500800 > irc - Joran on oftc > msn - ranyardm@hotmail.com > y! - ranyardm > e - ranyardm@lineone.net > > > -- > To unsubscribe from this list go to the following URL and read the > instructions: http://lists.samba.org/mailman/listinfo/samba
oplocks = off level 2 oplocks = off kernel oplocks = off but the caching and LockReadUnlock settings on the clients might help, if Sage's installer doesn't do that already. Thanks At 06:51 AM 7/18/02 -0400, Gerald Drouillard wrote:>Your server could be using/permitting oplocks. Could we see your smb.conf. >Also note that with a shared file server application you have to modify the >registry of the client machines to prevent them from 'delayed writes' and >'oplocks'. >see: >http://www.superbase.com/tech_support_networking_fact_sheet.htm >and >http://www.acsl.com/DATISpb4.htm >and >http://www.cardbox.co.uk/ntserver.htm > >Regards >------------------------- >Gerald Drouillard >Owner and Consultant >Drouillard & Associates >http://www.Drouillard.caMartyn Ranyard Free Software Advocate jabber - joran@amessage.de icq - 122500800 irc - Joran on oftc msn - ranyardm@hotmail.com y! - ranyardm e - ranyardm@lineone.net