Götz Reinicke
2006-Jul-17 07:16 UTC
[Dovecot] strange dropping of Word.doc-attachements - sendmail dovecot RHEL4
Hi, we have a strange problem: two of our users informed me, that they aren't able to send word-.doc-files anymore while othe attachements work fine. The e-mail gets deliverd, but the attachement is dropped. This happens using the latest thunderbird 1.5.x and mac os x. The e-mail is also not saved in the send-drawer. If the users send the same e-mail to the same recepient using an other mailclient, there is no problem. Other users (like me) using the same systemsettings and software versions don't have the problem. The server is RHEL 4 (2.6.9-kernel), sendmail 8.13.1 and dovecot 0.99. We use Mailscanner and spamassassin too, but as only the two users do have the problem I'm looking for some help to track this problem down. Any ideas?? Thanks and best regards G?tz Reinicke -- G?tz Reinicke IT Koordinator Tel. +49 7141 969-420 Fax +49 7141 969 55-420 goetz.reinicke at filmakademie.de Filmakademie Baden-W?rttemberg Mathildenstr. 20 71638 Ludwigsburg www.filmakademie.de
Timo Sirainen
2006-Jul-18 13:57 UTC
[Dovecot] strange dropping of Word.doc-attachements - sendmail dovecot RHEL4
On Mon, 2006-07-17 at 09:16 +0200, G?tz Reinicke wrote:> Hi, > > we have a strange problem: two of our users informed me, that they > aren't able to send word-.doc-files anymore while othe attachements work > fine. The e-mail gets deliverd, but the attachement is dropped. > > This happens using the latest thunderbird 1.5.x and mac os x. The e-mail > is also not saved in the send-drawer. If the users send the same e-mail > to the same recepient using an other mailclient, there is no problem. > > Other users (like me) using the same systemsettings and software > versions don't have the problem. > > The server is RHEL 4 (2.6.9-kernel), sendmail 8.13.1 and dovecot 0.99. > > We use Mailscanner and spamassassin too, but as only the two users do > have the problem I'm looking for some help to track this problem down. > > Any ideas??Well, Dovecot doesn't touch mail deliveries, and it certainly doesn't remove attachments at any point. I'd guess this is a client problem since using another client works.. -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 189 bytes Desc: This is a digitally signed message part URL: <http://dovecot.org/pipermail/dovecot/attachments/20060718/5e37b3d0/attachment.bin>
Götz Reinicke
2006-Jul-19 07:27 UTC
[Dovecot] strange dropping of Word.doc-attachements - sendmail dovecot RHEL4
Timo Sirainen schrieb:> On Mon, 2006-07-17 at 09:16 +0200, G?tz Reinicke wrote: >> Hi, >> >> we have a strange problem: two of our users informed me, that they >> aren't able to send word-.doc-files anymore while othe attachements work >> fine. The e-mail gets deliverd, but the attachement is dropped. >> >> This happens using the latest thunderbird 1.5.x and mac os x. The e-mail >> is also not saved in the send-drawer. If the users send the same e-mail >> to the same recepient using an other mailclient, there is no problem. >> >> Other users (like me) using the same systemsettings and software >> versions don't have the problem. >> >> The server is RHEL 4 (2.6.9-kernel), sendmail 8.13.1 and dovecot 0.99. >> >> We use Mailscanner and spamassassin too, but as only the two users do >> have the problem I'm looking for some help to track this problem down. >> >> Any ideas?? > > Well, Dovecot doesn't touch mail deliveries, and it certainly doesn't > remove attachments at any point. I'd guess this is a client problem > since using another client works..O.K., that's something I was thinking too, but getting an other opinion is very usefull for me. Thank you! Regards G?tz -- G?tz Reinicke IT Koordinator Tel. +49 7141 969-420 Fax +49 7141 969 55-420 goetz.reinicke at filmakademie.de Filmakademie Baden-W?rttemberg Mathildenstr. 20 71638 Ludwigsburg www.filmakademie.de