dovecot - Dec 2007 - Mails "get lost" - RHEL 5.1 - dovecot-1.0-1.2.rc15.el5

Hi,

we do have a Voiceboxserver which forward recorded avi messages to the
mailserver account of users. I'v tested it for my account 10 minutes ago
 and everything works.

Some users don't get the messages shown up in there mailclient while the
logs show a delivery of that mail.

May be some mail caches are messed up?

We use Thunderbird 2 and the users concerned use imap.

Where may I look or what may I check?

Thanks for your help!

Regards

G?tz
-- 
G?tz Reinicke
IT Koordinator

Tel. +49 7141 969 420
Fax  +49 7141 969 55 420
E-Mail goetz.reinicke at filmakademie.de

Filmakademie Baden-W?rttemberg GmbH
Mathildenstr. 20
71638 Ludwigsburg
www.filmakademie.de

Eintragung Amtsgericht Stuttgart HRB 205016
Vorsitzender des Aufsichtsrats:
Dr. Christoph Palmer, MdL, Minister a.D.

Gesch?ftsf?hrer:
Prof. Thomas Schadt

On 04.12.2007 19:35, G?tz Reinicke wrote:
> Hi,
>
> we do have a Voiceboxserver which forward recorded avi messages to the
> mailserver account of users. I'v tested it for my account 10 minutes
ago
>  and everything works.
>
> Some users don't get the messages shown up in there mailclient while
the
> logs show a delivery of that mail.
>
> May be some mail caches are messed up?
>
> We use Thunderbird 2 and the users concerned use imap.
>
> Where may I look or what may I check?
>
> Thanks for your help!
>
> Regards
>
> G?tz
>   
So you sure it was delivered, seen this on dovecot.info log? If you are 
using maildir you may check if file delivered and exist.