Hi, Is there any way to have queue member interface answer automatically? Basically when agentA is called, his phone picks up with no intervention from his part? (assuming of course he's available and not on the phone, and not paused). I already manage this with the Page application (using exten => s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones. But how do I do this for calls that are handled by the Queue application? Mike -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110127/a57af51e/attachment.htm>
I believe all you need to do is to do the same thing just before running the Queue command...checking On Thu, Jan 27, 2011 at 10:45 AM, Mike <list at net-wall.com> wrote:> Hi, > > > > Is there any way to have queue member interface answer automatically? > Basically when agentA is called, his phone picks up with no intervention > from his part? (assuming of course he?s available and not on the phone, and > not paused). > > > > I already manage this with the Page application (using exten => > s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones.? But how do I > do this for calls that are handled by the Queue application? > > > > Mike > > > > > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > ? ? ? ? ? ? ? http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > ? http://lists.digium.com/mailman/listinfo/asterisk-users >
We do something similar to this by logging a Local channel (eg: Local/1234 at AgentContext) into the queue that passes each call through a few lines of dialplan code before going to the SIP extension. Jordan From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike Sent: 27 January 2011 16:46 To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] Queue - agent auto-answer Hi, Is there any way to have queue member interface answer automatically? Basically when agentA is called, his phone picks up with no intervention from his part? (assuming of course he's available and not on the phone, and not paused). I already manage this with the Page application (using exten => s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones. But how do I do this for calls that are handled by the Queue application? Mike -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110127/28a92293/attachment.htm>