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289223
2011 Jan 27
2
Queue - agent auto-answer
Hi,
Is there any way to have queue member interface answer automatically?
Basically when agentA is called, his phone picks up with no intervention
from his part? (assuming of course he's available and not on the phone, and
not paused).
I already manage this with the Page application (using exten =>
s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones. But how do I
do this