Displaying 20 results from an estimated 10000 matches similar to: "Queue - agent auto-answer"
2018 Aug 08
2
Queue breaks Dynamic_Features on Attended Transfer
Hi,
I think I've identified an issue and just want to check before completing a bug report.
Prior to a call entering a Queue, I set __DYNAMIC_FEATURES=NewRecordApp. AgentA answers and is able to use that feature code.
If AgentA performs an attended transfer of a call from a queue to AgentB, the feature code no longer works.
Cases that do work are as follows...
Calls using both Queue() and
2014 Oct 22
1
SPA504G auto answer
Hello,
I am struggling to have a SPA504G to auto answer (for intercom/paging). I
have tried the following SIP headers (not all together), but without luck:
SIPAddHeader(Call-Info:\;answer-after=0);
SIPAddHeader(Call-Info: answer-after=0);
SIPAddHeader(Alert-Info: info=intercom);
SIPAddHeader(Alert-Info: Ring Answer);
SIPAddHeader(P-Auto-Answer: normal);
Any other ideas?
Leandro
PS
I have set
2008 Apr 14
2
polycom auto answer
I was trying to get my polycom phone to auto answer.
I added this to the dialplan. Used a different phone to call "22"
and the phone rang it did not auto answer.
Did I miss something?
exten => 22,1,SipAddHeader(Call-Info:=\;answer-after=0)
exten => 22,n,SipAddHeader(Alert-Info: Ring Answer)
exten => 22,n,Set(__SIPADDHEADER=Call-Info:\;answer-after=0)
exten =>
2009 Sep 14
1
Aastra - Alert-Info : how to stop auto-answer on call second leg ?
Hi,
When implementing click2dial feature, I can trigger an Aastra phone to
auto-answer using statement like :
SIPAddHeader(Alert-Info: info=alert-autoanswer);
This is very convenient when trying to reach a distant party (ie through
PSTN)
The trouble is when 2 Aastra are calling each other over the LAN, this
single statement is memorized somehow and both phones (caller and callee)
auto-answer.
2011 Feb 03
2
Queues and Agent penalty - how to go to second best agent when the first does not answer
Hi,
I've been playing with agent penalties (Asterisk 1.6.2.16). I've set up
multiple agents, and as documented agents with the lowest penalty value get
called first. The issue I have is that if the agent with the very lowest
penalty does not answer, instead of going with to the second best agent the
queue rings the same agent over and over and over again.
I've realized that
2011 Aug 08
2
Polycom and auto answer
Hi,
I've been meaning to fix my non-working paging feature here for a while, and
I've just spent the last 5 hours looking at many, many web pages that all
say the same thing. I am using Asterisk 1.6.2.18 and Polycom phones, both
older (501 with "latest" legacy 3.1.7 firmware) and newer (335 and 650 with
latest 3.3.1f).
I have changed the correct values in sip.cfg like
2014 Feb 04
1
auto-answer call
hello list,
i have asterisk 1.4.43 installed and i want to configure the auto-answer
exten => 506,1,SIPAddHeader("Call-Info:\; answer-after=0")
exten => 506,n,Dial(SIP/105)
when i call the 506 the SIP/105 still ringing, i have snom 320 and i have
set the Auto Answer Indication: on
i test with Dial and page() but the issue still the same
any help please
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2015 Mar 23
1
Auto Answer
Hi , I'm having some problems with functions enable auto answer in
some Grandstream GXP 1405 , I have enabled this feature in the snom
821 phone and work gr8 , in the gandstream not work, I enable the
function on the phone
"Allow Auto Answer by Call-Info: yes
Dialplan:
exten => 501,1,SIPAddHeader(Call-Info: answer-after=2)
exten => 501,n,Page(SIP/140&SIP/110,d)
exten
2007 Jan 07
1
snom 360 auto answer
Hi,
I'm testing paging using snom 360.
Can someone correct my dialplan?
Regards,
Jason.
==================================================
;exten => _99XXXX,1,SIPAddHeader(Call-Info:
Answer-After=0)
;exten => _99XXXX,n,SIPAddHeader(Call-Info:
<sip:192.168.1.113>\;answer-after=0)
;exten => _99XXXX,n,Dial(SIP/${EXTEN:2})
exten => _99XXXX,1,Set(__SIPADDHEADER=Call-Info:
2012 Jul 13
8
How to set SIP to auto answer in the dial plan .
Hi,
I am trying to write dial plan for sip to auto answer (auto attend) the
incoming call to the sip phone.
- If i call from sip1 to sip2 then sip2 should automatically answer the
call and play some sound file.
I am trying to do this but as new to the asterisk dial plan configuration ,
so not able Todo this.
help me if anyone already done this setup.
Regards
Upendra.
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2005 Jan 30
5
agent logoff
I am using AgentCallbacklogin to logon agents. I am trying to avoid agents being logged in more than once in different extensions (is this a bug?) by passing the callerid to the AgentCallbacklogin funtcion as an option. The problem is that by doing this, agents are not asked for an extension and they cannot logoff (by pressing the #).
Any ideas how can agents logoff?
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2014 Mar 14
1
Working Config for Polycom VVX and Auto Answer
Hi -
Just wondering if anyone has gotten a Polycom VVX phone to
successfully do an Auto Answer with asterisk. I have an older
generation of Polycom phones that do this just fine, but I can't seem
to make the VVX phones work.
I tried the guide here:
http://community.polycom.com/t5/VoIP/FAQ-How-can-I-change-my-Ringtone-or-Ring-in-a-special-manner-for/td-p/5167
And I have this in my diaplan:
2014 Jan 28
3
[HELP]: Auto-answering calls placed from call files
Hello All,
I've asked this on the asterisk-dev list, so sorry for cross-posting. So
far I'm not sure how to accomplish this without looking at the source code
or looking at some other way to get around this issue.
I'm trying to have an automated call to an Aastra SIP phone and have the
call auto-answeredby the phone. I know that a SIP call placed to the phone
can be auto-answered if
2006 Jan 20
1
SPA-941 auto-answer capability
Hi. I am thinking about building an asterisk system for a small business and want to be able to page through the phones. It seems like to do this asterisk needs auto-answer support in the phone. I know the SPA-841's support this, as do Cisco phones, but I have been unable to determine if the new Cisco/Linksys SPA-941's do.
Does anyone here have experience with trying to use auto-answer
2009 Feb 18
2
Setting SIP header on agent calls made by a queue
Hello list,
I am trying to set a custom SIP header on all calls that are made by the app
queue because I want to track a certain state at the SIP level.
If I use the following code:
exten => s,n,SIPAddHeader(X-Unique-ID: ${UNIQUEID})
exten => s,n,Queue(myQueue)
this works fine for the FIRST call made from the queue to an agent; but if
that call does not go through, it's not repeated
2007 Mar 06
2
Polycom 501 - Auto answer on one line appearance
I am using SugarCRM together with the asterisk plugin, which allows me
to click a number, SugarCRM calls my extension then places the call when
I pickup.
I would like to have that extension auto-answer. I set it up as line 3
on my phone so normal calls do not get auto-answered. However, I have
not been able to get this to work. Has anyone implented this?
This is what I put in the config file
2005 Jan 29
7
Sipura SPA-841 auto-answer support [patch]
Sipura has implemented auto-answer in version 0.9.5 of the SPA-841
firmware. However, it is implemented via the Call-Info header, which
Asterisk stable doesn't currently support.
The attached patch implments a quick hack to support the Call-Info
header from the Dial() application by way of setting the CALL_INFO
variable. For example, the following macro can be used to dial up a
single
2010 Mar 19
0
Setting Caller ID for attended transfer
Hello list,
I'm sending calls to a queue in the attended way, that is, *1.* the original
call is put on hold, *2.* a second line is open to call the queue,
*3.*after an agent is connected the original call is transfered to its
final
destination.
1. Zap/1-1 <--> SIP/agentA-tag1
2. SIP/agentA-tag2 <-->
SIP/agentB-tag
3.
2013 Mar 21
1
Cisco SPA 5xx/3xx/9xx phones don't respond to SIPAddHeader(Call-Info: answer-after=0)
All other phones we work with will auto-answer when we do this:
[macro-paging1way]
exten => s,1,SIPAddHeader(Call-Info: answer-after=0)
exten => s,n,Page(${PAGINGLIST})
exten => s,n, Hangup
The SPA phones simply ring. I have verified that Auto Answer Page is set
to yes (the default). We've tried a variety of firmware versions and phone
ages, going back to an old 942 and new 504s.
2007 Jan 03
0
Cisco 79x1 Auto-Answer
I'm using a mix of Cisco 7960, Linksys SPA-942, Cisco 7961, Cisco 7970
phones in a paging group. I have all the phones set up with an extra
line that auto answers the dial from my paging extension when the
primary line is not in use. All of these are operating correctly however
the 7961/7970s all ring once and then auto answer so the person paging
all the phones has the first part of his