asterisk users - Dec 2008 - Question on queue terms

Hello,

 

I'm trying to setup a very simple queue with 5 SIP phones.  I do NOT want
the agents to have to be on the phone to get calls, but I want those 5 SIP
phones to ring (according to the strategy chosen in queue.conf) to dispatch
calls.

 

Is this a call back queue, or is a callback queue a queue that calls back
the customer? There is conflicting info when searching for "callback
queue".

 

Mike

 

 

 

 

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hi
there is only one king of queue, just queue....
if you want callback you shoulndt use agentcallbacklogin because is
deprecated.
you should use queueaddmember() or something like that.
David

2008/12/6 Mike <list at virtutel.ca>
>  Hello,
>
>
>
> I'm trying to setup a very simple queue with 5 SIP phones.  I do NOT
want
> the agents to have to be on the phone to get calls, but I want those 5 SIP
> phones to ring (according to the strategy chosen in queue.conf) to dispatch
> calls.
>
>
>
> Is this a call back queue, or is a callback queue a queue that calls back
> the customer? There is conflicting info when searching for "callback
queue".
>
>
>
> Mike
>
>
>
>
>
>
>
>
>
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