Displaying 2 results from an estimated 2 matches for "queueaddmember".
2008 Dec 07
1
Question on queue terms
Hello,
I'm trying to setup a very simple queue with 5 SIP phones. I do NOT want
the agents to have to be on the phone to get calls, but I want those 5 SIP
phones to ring (according to the strategy chosen in queue.conf) to dispatch
calls.
Is this a call back queue, or is a callback queue a queue that calls back
the customer? There is conflicting info when searching for "callback
2009 Jun 08
0
remote queue members
...he two boxes are connected trough a SIP trunk, and the dialplan in the 1st
box connect (for eg.) Local/0030 at gw to the 30rd channel on the 2nd box. All
my 60 channels share this SIP trunk and they are used for queue member.
How should I add this to the queues? I was adding Local/00XX at gw in my
QueueAddMember Interface, but I dont see how this hould know the state of
the member on the other side of the SIP trunk. Is there any way to get this
states correctly?
Thanks,
Gabriel
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