Hello again list. I have gotten some indications that the penalties for agents in Asterisk might not work as intended. Can I get peoples view on this that uses the penalty function in Asterisk Queues? Thanks in advance Best regards, Tobias -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080901/13c46c27/attachment.htm