Hi, all. I've got a customer who's complaining of low volume, especially for conference calls. If this were a Zap system, I'd just bump up txgain in their zaptel.conf file... but it isn't. Should I crank the volume of the phones (they're Polycoms), or is there some other, more graceful, system-wide setting I could use to increase gain? Thanks! -Ken -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
Ken D'Ambrosio wrote:> Hi, all. I've got a customer who's complaining of low volume, especially > for conference calls. If this were a Zap system, I'd just bump up txgain > in their zaptel.conf file... but it isn't. Should I crank the volume of > the phones (they're Polycoms), or is there some other, more graceful, > system-wide setting I could use to increase gain?You may need to crank up the receive gain in the Polycom configurations. If you're provisioning the phones via tftp/ftp you can do this pretty easily with a global configuration file. -Stephen-