Anthony Rodgers
2006-Feb-08 13:05 UTC
[Asterisk-Users] SPA-3000 VOIP-PSTN gateway - long delay between answering and ringing
Greetings, We are currently testing a Sipura SPA-3000 as a gateway from our Asterisk system to a PSTN line for 911 access. We have a number of locations and want to place an SPA-3000 in each, connected to a PSTN line that will provide the correct ANI/ALI information to 911 for each location. It all works great, except for a reasonably significant (4 seconds) delay between when the SPA-3000 answers the SIP call from the Asterisk server (immediately upon dialing, according to the Asterisk CLI) and the ringing tone begins (the remote phone begins ringing at that same time). The delay is enough for users to think that the phone isn't working - not what you want for 911! Any ideas? Regards, -- Anthony Rodgers Business Systems Analyst District of North Vancouver Web: http://www.dnv.org RSS Feed: http://www.dnv.org/rss.asp
Jean-Michel Hiver
2006-Feb-08 14:41 UTC
[Asterisk-Users] SPA-3000 VOIP-PSTN gateway - long delay between answering and ringing
Anthony Rodgers a ?crit :> Greetings, > > We are currently testing a Sipura SPA-3000 as a gateway from our > Asterisk system to a PSTN line for 911 access. We have a number of > locations and want to place an SPA-3000 in each, connected to a PSTN > line that will provide the correct ANI/ALI information to 911 for each > location. > > It all works great, except for a reasonably significant (4 seconds) > delay between when the SPA-3000 answers the SIP call from the Asterisk > server (immediately upon dialing, according to the Asterisk CLI) and > the ringing tone begins (the remote phone begins ringing at that same > time). > > The delay is enough for users to think that the phone isn't working - > not what you want for 911! > > Any ideas?You could use the 'r' flag in your Dial() command to simulate a ringing tone instantly. This is less than ideal though. Have you done some SIP traces (using ngrep for examples) to look when the SIP 'ringing' signal is actually being sent? Cheers, Jean-Michel. -- Jean-Michel Hiver - http://ykoz.net/ D?couvrez la R?union des Technologies IP & Telecom TEL: +262 (0)262 55 03 98 - RCS 434 273 330 SAINT PIERRE