asterisk users - Dec 2005 - Got SUBSCRIBE for extensions without hint

Hi there,

I'm getting a bunch of these errors from Polycom phones in 1.2.1:

ERROR[24301]: chan_sip.c:10790 handle_request_subscribe: Got SUBSCRIBE 
for extensions without hint. Please add hint to 4003 in context 
internal

I've searched the Wiki and archives to no avail - what do these errors 
mean?

Regards,
-- 
Anthony Rodgers
Business Systems Analyst
District of North Vancouver
Web: http://www.dnv.org
RSS Feed: http://www.dnv.org/rss.asp

Anthony,

Your getting SIP SUBSCRIBE messages from the Polycom phones. Check the
<mac>-directory file and look for directory entries that have
<bw>1</bw>. For each of these, the phone tries to send a SUBSCRIBE
to the <ct> (contact) field. If you don't have corresponding hint
extensions in your dialplan, Asterisk will complain. Something like:

exten => 4003,hint,SIP/4003
exten => 4003,1,Dial(SIP/4003)

Although the exact meaning and location where '4003' is supposed to be
used is a case of extreme voodoo.

Douglas.

-----Original Message-----
From: Anthony Rodgers [mailto:Anthony_Rodgers@dnv.org]
Sent: Tuesday, December 20, 2005 4:44 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Got SUBSCRIBE for extensions without hint


Hi there,

I'm getting a bunch of these errors from Polycom phones in 1.2.1:

ERROR[24301]: chan_sip.c:10790 handle_request_subscribe: Got SUBSCRIBE 
for extensions without hint. Please add hint to 4003 in context 
internal

I've searched the Wiki and archives to no avail - what do these errors 
mean?

Regards,
-- 
Anthony Rodgers
Business Systems Analyst
District of North Vancouver
Web: http://www.dnv.org
RSS Feed: http://www.dnv.org/rss.asp

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On 12/20/05, Anthony Rodgers <Anthony_Rodgers@dnv.org>
wrote:
> Hi there,
>
> I'm getting a bunch of these errors from Polycom phones in 1.2.1:
>
> ERROR[24301]: chan_sip.c:10790 handle_request_subscribe: Got SUBSCRIBE
> for extensions without hint. Please add hint to 4003 in context
> internal
>
> I've searched the Wiki and archives to no avail - what do these errors
> mean?
 Your polycom phone has the presence feature enabled and is trying to
subscribe to state status for extension 4003 to Asterisk. The most
likely reason may be because you have "buddy watch" turned on for some
contacts in your contact/directory list that is on the phone.

--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/

I'm getting some of these errors:

 ERROR[7244] chan_sip.c: Got SUBSCRIBE for extensions without hint. Please
add hint to 464 in context from-internal

All these extensions are not local (sip) but other analog phones attached to
a legacy PBX downstream.
Any idea?

Thanks
-- 
Domenico Viggiani

Hi all,

for the user with extension 191 I get the following error message:

ERROR[10131]: chan_sip.c:10831 handle_request_subscribe: Got SUBSCRIBE for
extensions without hint. Please add hint to 191 in context internal

I don't know where to add something because the entries in sip.conf look the
same for every user and in extensions.conf a pattern for all internal users
is used:

[internal]
exten => _[1-7]ZX,1,Dial(SIP/${EXTEN},5,Ttr)
exten => _[1-7]ZX,2,Set(original_extension=${EXTEN})
exten => _[1-7]ZX,3,Goto(status-${DIALSTATUS},1)
exten => status-BUSY,1,VoiceMail(b${original_extension})
exten => status-BUSY,2,Playback(vm-goodbye)
exten => status-BUSY,3,Hangup()
exten => status-NOANSWER,1,VoiceMail(u${original_extension})
exten => status-NOANSWER,2,Playback(vm-goodbye)
exten => status-NOANSWER,3,Hangup()

Why do I get this message for the user with extension 191?

Thanks for your help.

Regards, Jens