I'm attempting to set up my SoundPoint 501 with my Asterisk server. I've configured DHCP and TFTP and successfully updated both the BootRom and SIP application. I've also created a custom cfg file for this phone's MAC address and the settings seem to be taking just fine. I can see that the phone registers with my Asterisk server but 'sip show peers' reports that the phone is UNREACHABLE. This seems to be a problem because when I dial an extension from the phone, I can see Asterisk answering it and Festival responding, but I get no audio out of the handset nor the speaker of the phone. I'm running Asterisk stable and the phones are 2.6.2 bootrom with SIP 1.5.2. Any clues? Craig Bruenderman Network Advocates, Inc. 9001 Shelbyville Road, 260 Burhans Louisville, KY 40222 Main: 502-412-1050 Free: 877-412-1050 DID: 502-992-5929 Fax: 502-412-1058 Mobile: 502-548-1100 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050629/56ac75c7/attachment.htm
Need some more information about your setup. If you go to the web interface (IP of your phone on browser), and check out the "Lines" section, do you have the correct Auth User ID, Address and Password set? In the same section, make sure that you are using the right SIP port of (usually) 5060 and the right address, as well as having a '1' in the REGISTER box. See if that is all correct. Without more config information, its just a shot in the dark. Chris Coulthurst <mailto:chris@shuksan.com> chris@shuksan.com -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Craig Bruenderman Sent: Wednesday, June 29, 2005 11:49 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Polycom SoundPoint 501 Problem I'm attempting to set up my SoundPoint 501 with my Asterisk server. I've configured DHCP and TFTP and successfully updated both the BootRom and SIP application. I've also created a custom cfg file for this phone's MAC address and the settings seem to be taking just fine. I can see that the phone registers with my Asterisk server but 'sip show peers' reports that the phone is UNREACHABLE. This seems to be a problem because when I dial an extension from the phone, I can see Asterisk answering it and Festival responding, but I get no audio out of the handset nor the speaker of the phone. I'm running Asterisk stable and the phones are 2.6.2 bootrom with SIP 1.5.2. Any clues? Craig Bruenderman Network Advocates, Inc. 9001 Shelbyville Road, 260 Burhans Louisville, KY 40222 Main: 502-412-1050 Free: 877-412-1050 DID: 502-992-5929 Fax: 502-412-1058 Mobile: 502-548-1100 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050629/2933c761/attachment.htm
Hi Craig -> I'm attempting to set up my SoundPoint 501 with my Asterisk server. I've > configured DHCP and TFTP and successfully updated both the BootRom and > SIP application. I've also created a custom cfg file for this phone's > MAC address and the settings seem to be taking just fine. I can see that > the phone registers with my Asterisk server but 'sip show peers' reports > that the phone is UNREACHABLE. This seems to be a problem because when I > dial an extension from the phone, I can see Asterisk answering it and > Festival responding, but I get no audio out of the handset nor the > speaker of the phone. > > > > I'm running Asterisk stable and the phones are 2.6.2 bootrom with SIP > 1.5.2. Any clues?Can you post the relevant portions of your sip.conf file (the asterisk one) and sip.cfg and the phone-specific .cfg file? It sounds like the phone has the proper outbound setup to reach asterisk, but that it is not actually registering as a device. - Noah