using CVS HEAD :) Some config snippets: extensions.conf: [from-ip] exten => 51,1,Dial(SIP/1301,20,t) exten => 52,1,Queue(ddi831,t) exten => 53,1,Queue(marketing,t) [internal] exten => _13XX,1,Dial(SIP/${EXTEN},20,Tt) queues.conf: [ddi831] strategy=roundrobin timeout=10 announce-frequency=0 announce-holdtime=no member => SIP/1301 [marketing] strategy=roundrobin timeout=10 announce-frequency=0 announce-holdtime=no member => Agent/1600 qax*CLI> show agents 1600 (Smith.Suzanne) available at '1301@internal' (musiconhold is 'default') qax*CLI> show features Feature Default Current ------- ------- ------- Pickup *8 *8 Blind Transfer # #1 Attended Transfer *2 One Touch Monitor *1 Disconnect Call * *0 If I dial 51, the phone rings and atxfer works by *2 If I dial 52, the phone rings and atxfer works by *2 If I dial 53, the phone rings but hangs up the instant I press '*'. Any suggestions would be warmly received, because 'set verbose 99' and 'set debug 99' print nothing whatsoever on this :/ Cheers, Gavin.