similar to: Attended Transfer failing with Agents

Hullo :) I'm using Debian's Asterisk 1.0.7 bristuffed (though I'm only using CAPI for ISDN, and not HFC-S cards) and trying to transfer an incoming SIP call from sipgate.co.uk to any other extension. My phones are AT-320s (PA168S 1.43 firmware) whose documentation says to blind transfer, simply dial the number you want to transfer to, and press 'FWD'... This is what

Hello all, I have a population of 112 servers that are experiencing different levels of packet loss. I don't want to poll all 112 of them (the analytical tools must be manually run on each individually) so it seems best to sample among them; then I plan on using R to run comparisons of the data pulled from each one. I'm not clear on the most sound way to go about this and I don't

Dear all, I can't understand the diff between roundrobin and rrmemory strategy. Could you explain for me ? and is roundrobin means each available interface ring once or several times and ring another? ; A strategy may be specified. Valid strategies include: ; ; ringall - ring all available channels until one answers (default) ; roundrobin - take turns ringing each available interface ;

I have a queue setup to 'roundrobin' (NOT roundrobin with memory). I have three agents. We'll call them 101, 102, and 103. When a call comes in.. I want it to always try 101 if no answer try 102.. if no answer try 103, etc. However, what it is doing is... it will ring 101... if 101 answers, next time a call comes in it will go to 102. This isn't at all what I want. Any ideas

I have set up an operator queue for our receptionist. That way, if she takes a break or is out, by logging out of the queue, calls to the "Operator" can be handled by other agents. I have set strategy = roundrobin in queues.conf. According to "the book" ATFoT, roundrobin always starts with the first agent in the queue. This is the desired result. I want all calls to start

Hello, I am implementing a small call center with 1 to 4 agents. For some reason I don't understand, if an agent is busy, and it is his/her turn in the queue round, asterisk gives an "all destinations are busy" message and hangs up the call. Agents are SIP lines registered with an audiocodes MP108FXS which registers each line independently. Ringing strategy is RoundRobin (most of

First of all I would like to thank Mark for getting roundrobin to go roundrobin. Good job. Now we have some options here for leastrecent and fewestcalls strategy. It needs some work on the logic and Mark recommend that I ask the list and get some input before he makes any changes to it. fewestcalls from what I have seen would always ring the agent with the fewestcalls first then go into

> Date: Mon, 1 May 2000 16:25:11 +0200 (CEST) > From: gb <gb at stat.umu.se> > > On 1 May 2000, Douglas Bates wrote: > > gb <gb at stat.umu.se> writes: > > > > > How about 'Ainv <- qr.solve(A)'? > > > > > > I happened to read the help page for 'qr.solve' the other day, and there I > > > found that

I would like to know if atxfer is supported somehow because there seems to be little documentation for this feature. I know most people expect a good SIP/IAX phone to do the job but I think it's nice to be able to do attended trasnfers with a simple ATA-connected analog phone. I have Asterisk 1.2/Freepbx and features.conf has a line regarding atxfer and I set it to *2 (Default). While # works

I have setup several Calling Queues, each setup with RoundRobin strategy. When I call the queue, the first member/agent phone rings. Great! I call it again, the second member/agent rings?? I thought that was the RRMemory strategy, but it seems RoundRobin is also doing it. Anyone know what I can do to my queues, in order to force each call down the ordering of my members list? --------------

Hi there, this is my queues.conf, I'm using todays CVS: [599] joinempty = yes musiconhold = default strategy = roundrobin servicelevel = 60 wrapuptime = 0 maxlen = 0 timeout=15 announce-frequency = 15 member => SIP/381 member => SIP/300 At first call 381 rings, if you hang up and call again you get the 300 ringing ... this looks more rrmemory than roundrobin, there is something wrong

Hi Is there a way to disable blind and attended transfer during a call. I am trying this configuration but unfortunately with no luck: - in features.conf [applicationmap] disabletransfer => 9*9,self,GoSub(disabletransfer,s,1) - in extensions.conf [incoming] exten => 99,1,Set(__DYNAMIC_FEATURES=disabletransfer) exten => 99,n,Dial(Sip/alice,120,tT) exten => 99,n,Hangup()

Seeing as the "leastrecent" strategy does not work for us (it will *always* call the leastrecent agent, even if that agent is busy, and will not move to the next agent) I thought I'd try the roundrobin strategy. This seemed to work - however, I had my supervisor telling me today that a certain agent seemed to be getting most of the calls - and when I checked, out of 50 inbound

Hey guys, i'm wondering if there is any good way to get app_queue working in real roundrobin strategy. The idea is to specify a call list of, lets say, 3 agants. Those agents should always be called in the correct defined order. So all calls have to get the following agent priority: 1st Agent -> 2nd Agent -> 3rd Agent I've actually solved that by defining penelty for the accounts,

Hi, I would like to implement a queue using a circular strategy, I mean, using roundrobin or rrmemory strategies. However, I am not able to define the order Asterisk will call the agents once a new call arrives in the queue. Seems that Asterisk will always define its order as the queues.conf file is read, and most of times this order is different from the one I want (for each queue in

Hello again, I have noticed with Queues and roundrobin policy that if even if a timeout is set for a queue, Asterisk keeps ringing an available member of the queue after the timeout expires. This continues a few times before the next available agent is tried. I am using CVS of August 17 but I have read in the list that roundrobin worked fine since earlier in August. Does anyone know if this has

List, Okay, here's one that has me stumped, and it might just be something simple. Currently, we are setup so that when someone calls in and tries to reach the operator / front desk, it rings several different phones in sequence. (i.e. it rings the front desk for 15 seconds, then a guy down the hall from it for 15 seconds, then my desk for 15 seconds, and as a last resort, my cordless

Hi all, I have a need where ACD ringall and ACD roundrobin ring strategies will be combined. Basically, ring every agent in a specified order, but whenever it times out and goes to the next agent, I still need the previous agent(s) to continue to ring. I would like to develop this extension myself as a contribution to the asterisk community. In doing this, where should I start? I've

Hi, I'm struggle to set up a simple round-robin queue, where I can determine the order in which the members are tried. My queues.conf is currently: [TechSupportQ] strategy = roundrobin context = techSupportQueued timeout = 10 retry = 1 wrapuptime=3 maxlen = 0 joinempty = yes member = SIP/405 member = SIP/403 member = SIP/402 I am not using Agents (defined in agents.conf), because I

It looks like this issue has been raised before, but I see it mostly ignored and no answers given, so here it is again: For the past couple of years, I've wanted a queue that works very similarly to roundrobin/rrmemory, but that doesn't remember anything about where the last ring went to. This new strategy would always start at the first member (as defined in queues.conf) when a new