Hi all, Happy Wednesday! Got a 7940G off eBay to tinker with and, per the wiki, contacted Cisco about a service contract. Being just little ol' me, they won't deal directly and blew me off (I hate dealing with Cisco, Nortel, etc as a small-business person...) Again per the wiki, I hit CDW.com and found CON-SNT-CP7960 for $9.14. Looking for support for the 7940 (not 7960), I just changed the part number to CON-SNT-CP7940 and it found an entry but had no description. Called them (via Asterisk and a VoIP carrier! too cool...), explained what I wanted, was assured that their $9.18 CON-SNT-CP7940 entry was what I wanted, and bought it. Got a call back from the sales guy the next day. He explained that I really needed the $100 service plan. We've not connected directly since so I don't have the whole story but I figure I'd get my ducks in a row before that. Can anybody provide me with additional validation of what I need? All I want to do is to be able to use this one phone for now. I want to upgrade it from the current 3.1 firmware to the more current 7.2. What do I need if I start deploying more of them? Can the one software-access contract be used to update multiple units? Also, is the firmware in the 7940 and the 7960 the same? TIA, Paul -- Paul A. Dugas Dugas Enterprises, LLC email: paul@dugasenterprises.com 1711 Indian Ridge Drive phone: 404.932.1355 fax: 770.516-4841 Woodstock, GA 30189 USA [ onsite at the Georgia DOT's West Annex, 404.463.2860 x158 ]
Matthew Boehm
2004-Oct-06 07:24 UTC
[Asterisk-Users] Cisco Support for 7940, Is this Right?
He is wrong. All you need is the cheap $10 plan. This will give you access to Cisco's CCO website where you can download the firmware for any Cisco product. Yes, 7940 and 7960 are the same phone except 1 has 2 lines and the other has 6. They both use the same firmware.> Can the one software-access contract be used to update multiple units?Not sure on that. I'm using a resellers service contract so I guess I'm in the clear. Once you download the firmware, Cisco has no way of tracking where it goes. You could post it to this list and everyone would be able to use it. It doesn't "register" or "auth" with Cisco. Matthew ----- Original Message ----- From: "Paul Dugas" <Paul@DugasEnterprises.com> To: <Asterisk-Users@lists.digium.com> Sent: Wednesday, October 06, 2004 7:56 AM Subject: [Asterisk-Users] Cisco Support for 7940, Is this Right?> Hi all, Happy Wednesday! > > Got a 7940G off eBay to tinker with and, per the wiki, contacted Cisco > about a service contract. Being just little ol' me, they won't deal > directly and blew me off (I hate dealing with Cisco, Nortel, etc as a > small-business person...) > > Again per the wiki, I hit CDW.com and found CON-SNT-CP7960 for $9.14. > Looking for support for the 7940 (not 7960), I just changed the part > number to CON-SNT-CP7940 and it found an entry but had no description. > Called them (via Asterisk and a VoIP carrier! too cool...), explained what > I wanted, was assured that their $9.18 CON-SNT-CP7940 entry was what I > wanted, and bought it. > > Got a call back from the sales guy the next day. He explained that I > really needed the $100 service plan. We've not connected directly since > so I don't have the whole story but I figure I'd get my ducks in a row > before that. > > Can anybody provide me with additional validation of what I need? All I > want to do is to be able to use this one phone for now. I want to upgrade > it from the current 3.1 firmware to the more current 7.2. > > What do I need if I start deploying more of them? > > Can the one software-access contract be used to update multiple units? > > Also, is the firmware in the 7940 and the 7960 the same? > > TIA, > > Paul > > -- > Paul A. Dugas Dugas Enterprises, LLC > email: paul@dugasenterprises.com 1711 Indian Ridge Drive > phone: 404.932.1355 fax: 770.516-4841 Woodstock, GA 30189 USA > [ onsite at the Georgia DOT's West Annex, 404.463.2860 x158 ] > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Wiley E. Siler
2004-Oct-06 10:31 UTC
[Asterisk-Users] Cisco Support for 7940, Is this Right?
Henry, I don't think Matt was suggesting that he do that but that the software is such that in and of itself it doesn't know who has it or who uses. We can all certainly assume tha mai lists are monitored and posting anyones proprietary software to the web would get you in a bunch of trouble. Paul, If your long term plan is to use the Cisco products, I would eBay off the not certified phone you bought and just buy a certified one from a reseller. At least then you only have to pay 10 bucks for the udpates and you know the phone has been conditioned. I have heard that teksavers.com is good but beyond that I cannot suggest a place to get reseller Ciscos as I use PolyCom myself. Thanks, Wiley -----Original Message----- From: Henry Devito [mailto:hdevito@qwest.net] Sent: Wednesday, October 06, 2004 10:22 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Cisco Support for 7940, Is this Right? Mathew, posting the software to the list is piracy and the person posting can & will be charged by Cisco. I have seen this happen. It is specific in the end user agreement. Cisco can even charge the admins responsible for the list. Cisco has no tolerance for piracy. I worked for Cisco when I first got out of the military a few years ago, they have a whole division dedicated to tracking piracy. The $10 plan you are speaking about is only good if you buy the phone from a reseller certified to sell cisco telephony or if you buy a certified refurb cisco product. If you order the smartnet from CDW or any other reseller they are supposed to get the serial number of the phone and submit it to cisco. If it then comes back as purchased from one of the above they will let you have the smartnet, If not they will cancel your order. If the phone is not a new or certified refurb the reseller is supposed to sell you a different contract that ranges from $79 to $125 depending on the phone. I am a CCIE and a Cisco reseller I tried to sell these $9.18 smartnets to people on this list but all were rejected due to serial numbers. Have a good day. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Matthew Boehm Sent: Wednesday, October 06, 2004 9:24 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Cisco Support for 7940, Is this Right? He is wrong. All you need is the cheap $10 plan. This will give you access to Cisco's CCO website where you can download the firmware for any Cisco product. Yes, 7940 and 7960 are the same phone except 1 has 2 lines and the other has 6. They both use the same firmware.> Can the one software-access contract be used to update multiple units?Not sure on that. I'm using a resellers service contract so I guess I'm in the clear. Once you download the firmware, Cisco has no way of tracking where it goes. You could post it to this list and everyone would be able to use it. It doesn't "register" or "auth" with Cisco. Matthew ----- Original Message ----- From: "Paul Dugas" <Paul@DugasEnterprises.com> To: <Asterisk-Users@lists.digium.com> Sent: Wednesday, October 06, 2004 7:56 AM Subject: [Asterisk-Users] Cisco Support for 7940, Is this Right?> Hi all, Happy Wednesday! > > Got a 7940G off eBay to tinker with and, per the wiki, contacted Cisco > about a service contract. Being just little ol' me, they won't deal > directly and blew me off (I hate dealing with Cisco, Nortel, etc as a > small-business person...) > > Again per the wiki, I hit CDW.com and found CON-SNT-CP7960 for $9.14. > Looking for support for the 7940 (not 7960), I just changed the part > number to CON-SNT-CP7940 and it found an entry but had no description. > Called them (via Asterisk and a VoIP carrier! too cool...), explainedwhat> I wanted, was assured that their $9.18 CON-SNT-CP7940 entry was what I > wanted, and bought it. > > Got a call back from the sales guy the next day. He explained that I > really needed the $100 service plan. We've not connected directlysince> so I don't have the whole story but I figure I'd get my ducks in a row > before that. > > Can anybody provide me with additional validation of what I need? AllI> want to do is to be able to use this one phone for now. I want toupgrade> it from the current 3.1 firmware to the more current 7.2. > > What do I need if I start deploying more of them? > > Can the one software-access contract be used to update multiple units? > > Also, is the firmware in the 7940 and the 7960 the same? > > TIA, > > Paul > > -- > Paul A. Dugas Dugas Enterprises, LLC > email: paul@dugasenterprises.com 1711 Indian Ridge Drive > phone: 404.932.1355 fax: 770.516-4841 Woodstock, GA 30189 USA > [ onsite at the Georgia DOT's West Annex, 404.463.2860 x158 ] > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users_______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. 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