asterisk users - Sep 2004 - Cisco 7960 and Asterisk...not working...

Chuck,

The first thing I would do is to upgrade the load to version 6 or
higher. I'm running the latest...version 7.2. (I'm very happy with it)

Are you using TFTP to load the configuration or manually configuring the
7960? I know it's a pain to setup TFTP just for a quick test. However,
it's well worth it. If you have a CCO account you can find the latest
load and config files here:
http://www.cisco.com/cgi-bin/tablebuild.pl/sip-ip-phone7960

After getting the infrastructure in place the following link was all I
needed to get my 7960 phones working properly:
http://www.voip-info.org/wiki-Asterisk%20phone%20cisco%2079xx

However, the 7960 does have some basic error logging. I'm not sitting in
front of it right now so I can't tell you the key combinations. 

Hint: I went from version 3.2 like you to 7.2. However, as an interim
step I had to go to 6.0 first.

Thanks,

Chad

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of C Wegrzyn
Sent: Saturday, September 25, 2004 11:03 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Cisco 7960 and Asterisk...not working...

Hi! I have Asterisk up and running and have KPhone, IAXtel and FWD 
connected to it and working. I have a Cisco 7960 with version 3 (App. 
Load ID POS3-2-00) software. I have configured the 7960 correctly, I
think;

I have set everything - name, shortname, auth.name and display name set 
to 200.
I have set the password to 200.
I've set the proxy address/port to 192.168.1.117/5060.

I can't seem to get the phone to connect to Asterisk, though Kphone 
works fine. Does anyone have an idea of what I am doing wrong?

TIA,
Chuck Wegrzyn

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Is there a place to get the software load for the Cisco phone without 
having a support contract? Buying the phone was costly enough, but now 
needing to pay for the software to "fix" it is really poor!

Chuck Wegrzyn

Chad Brown wrote:
>Chuck,
>
>The first thing I would do is to upgrade the load to version 6 or
>higher. I'm running the latest...version 7.2. (I'm very happy with
it)
>
>Are you using TFTP to load the configuration or manually configuring the
>7960? I know it's a pain to setup TFTP just for a quick test. However,
>it's well worth it. If you have a CCO account you can find the latest
>load and config files here:
>http://www.cisco.com/cgi-bin/tablebuild.pl/sip-ip-phone7960
>
>After getting the infrastructure in place the following link was all I
>needed to get my 7960 phones working properly:
>http://www.voip-info.org/wiki-Asterisk%20phone%20cisco%2079xx
>
>However, the 7960 does have some basic error logging. I'm not sitting in
>front of it right now so I can't tell you the key combinations. 
>
>Hint: I went from version 3.2 like you to 7.2. However, as an interim
>step I had to go to 6.0 first.
>
>Thanks,
>
>Chad
>
>-----Original Message-----
>From: asterisk-users-bounces@lists.digium.com
>[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of C Wegrzyn
>Sent: Saturday, September 25, 2004 11:03 AM
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>Subject: [Asterisk-Users] Cisco 7960 and Asterisk...not working...
>
>Hi! I have Asterisk up and running and have KPhone, IAXtel and FWD 
>connected to it and working. I have a Cisco 7960 with version 3 (App. 
>Load ID POS3-2-00) software. I have configured the 7960 correctly, I
>think;
>
>I have set everything - name, shortname, auth.name and display name set 
>to 200.
>I have set the password to 200.
>I've set the proxy address/port to 192.168.1.117/5060.
>
>I can't seem to get the phone to connect to Asterisk, though Kphone 
>works fine. Does anyone have an idea of what I am doing wrong?
>
>TIA,
>Chuck Wegrzyn
>
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users@lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users@lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>  
>

Yes, that's tough. A couple things though...

1. To be fair...My 3.2 load did work against Asterisk. I just feel that
troubleshooting should begin with the latest bug fixes applied if
possible.

2. You may be able to contact Cisco technical support to get the latest
firmware / files. Before I put a contract on "one" of my phones just
for
the purposes of downloading the latest loads I was able to convince one
of the techs to provide me the latest load and supporting files for
free. - It's worth a shot!

Chad 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Brian
Capouch
Sent: Saturday, September 25, 2004 11:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Cisco 7960 and Asterisk...not working...

C Wegrzyn wrote:
> Is there a place to get the software load for the Cisco phone without 
> having a support contract? Buying the phone was costly enough, but now
> needing to pay for the software to "fix" it is really poor!
That's the Cisco way!!

They're not content to charge a premium price for their hardware; they 
make you pay for their bugfixes, too.

In the ideal world companies that treat their customers this way would 
not be able to compete, but Cisco's de facto monopoly in the router 
market allows them to treat their customers as if they were their
inmates.

Not much choice until somebody else comes along with something as good 
or better for the same price, and makes them compete.

B.
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