On Fri, 17 Sep 2004, Jakob Borg wrote:
> I'm looking for a way to do queue management for several phones.
Basically I
> want the phones to act as normal, except that incoming calls get queued if
> the phone is busy at that moment. This can be achieved with one queue per
> extension that wants this behavior (and actually works well like that), but
> the "agents" still need to login with AgentCallbackLogin. Is
there a way
> around this, by defining that an agent is _always_ reachable with out
having
> to be logged in?
Why not place the extensions directly in the queue instead of going via
the agents? The behaviour is not exactly the same, but for some channels
the result is similar.
Peter