asterisk users - Jun 2004 - Asterisk Causing Cisco 7200 Router to Crash?

Hi, 
   We are having an issue here. It seems that whenever we initialize Asterisk 
on our network, the router that the Asterisk server is connected to (Cisco 
7200) crashes and loses it configuration. This has happended five times and 
each time we have tested it, it is always when Asterisk starts up. Has anyone 
else seen this problem? It is very odd because this is a very good router and 
we had the Asterisk server on an exact same router but different network 
before and it did not cause a crash. We have gone through two different Cisco 
7200 series routers and both exhibited the same problems. Any clues? Thanks -


-- 
--
Heritage Communications Corporation
  Melbourne, FL     USA     32935
http://www.hcc.net

On Jun 30, 2004, at 2:05 PM, Brian Wilkins wrote:
> Hi,
>    We are having an issue here. It seems that whenever we initialize 
> Asterisk
> on our network, the router that the Asterisk server is connected to 
> (Cisco
> 7200) crashes and loses it configuration. This has happended five 
> times and
> each time we have tested it, it is always when Asterisk starts up. Has 
> anyone
> else seen this problem? It is very odd because this is a very good 
> router and
> we had the Asterisk server on an exact same router but different 
> network
> before and it did not cause a crash. We have gone through two 
> different Cisco
> 7200 series routers and both exhibited the same problems. Any clues? 
> Thanks -
Sounds like an IOS bug.  Which release of IOS are you running?


Scott

asterisk-users-admin@lists.digium.com wrote:
> Hi,
>    We are having an issue here. It seems that whenever we initialize
> Asterisk on our network, the router that the Asterisk server is
> connected to (Cisco 7200) crashes and loses it configuration. This
> has happended five times and each time we have tested it, it is
> always when Asterisk starts up. Has anyone else seen this problem? It
> is very odd because this is a very good router and we had the
> Asterisk server on an exact same router but different network before
> and it did not cause a crash. We have gone through two different
> Cisco 7200 series routers and both exhibited the same problems. Any
> clues? Thanks -
>
>
> --
Brian,


Did you log into the Cisco console and watch the cause of the crash? You
should be getting a traceback. Or after the router crashes and reloads look
at show version.  Could you give a little better explanation of your network
as well.  Are you conecting to the 7200 via serial or ip? sip?


-----------------------
Harold Workman
CCNA, CCNP
Cytel Communications
hworkman@cytelcom.com
Ph. 281-449-4000 x3098

I've seen a similar problem caused by the Ethernet card in the server.
Everytime there was any load, it would crash the Cisco.
Changing to a different brand Ethernet card resolved the problem.

Jim

James H. Thompson
jht@lava.net

----- Original Message ----- 
From: "Brian Wilkins" <brian@hcc.net>
To: "Asterisk-users" <asterisk-users@lists.digium.com>
Sent: Wednesday, June 30, 2004 11:05 AM
Subject: [Asterisk-Users] Asterisk Causing Cisco 7200 Router to Crash?

> Hi, 
>    We are having an issue here. It seems that whenever we initialize
Asterisk
> on our network, the router that the Asterisk server is connected to (Cisco 
> 7200) crashes and loses it configuration. This has happended five times and
> each time we have tested it, it is always when Asterisk starts up. Has
anyone
> else seen this problem? It is very odd because this is a very good router
and
> we had the Asterisk server on an exact same router but different network 
> before and it did not cause a crash. We have gone through two different
Cisco
> 7200 series routers and both exhibited the same problems. Any clues? Thanks
-
> 
> 
> -- 
> --
> Heritage Communications Corporation
>   Melbourne, FL     USA     32935
> http://www.hcc.net
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
>

Brian Wilkins wrote:
> Hi, 
>    We are having an issue here. It seems that whenever we initialize
Asterisk
> on our network, the router that the Asterisk server is connected to (Cisco 
> 7200) crashes and loses it configuration. This has happended five times and
> each time we have tested it, it is always when Asterisk starts up. Has
anyone
> else seen this problem? It is very odd because this is a very good router
and
> we had the Asterisk server on an exact same router but different network 
> before and it did not cause a crash. We have gone through two different
Cisco
> 7200 series routers and both exhibited the same problems. Any clues? Thanks
-
> 
> 
Could it be that your * server is compromised and is pounding on the 
72xx?  Depending on the version of IOS that you're running, this is 
fairly trivial thing to do.

John

>    We are having an issue here. It seems that whenever we initialize
Asterisk
> on our network, the router that the Asterisk server is connected to (Cisco 
> 7200) crashes and loses it configuration. This has happended five times and
> each time we have tested it, it is always when Asterisk starts up. Has
anyone
> else seen this problem? It is very odd because this is a very good router
and
> we had the Asterisk server on an exact same router but different network 
> before and it did not cause a crash. We have gone through two different
Cisco
> 7200 series routers and both exhibited the same problems. Any clues? Thanks
-
Have you implemented QoS? There was a Cisco bug associated with that
and, if I recall correctly, was just recently fixed.

Rich

Brian Wilkins wrote:
> Hi, 
>    We are having an issue here. It seems that whenever we initialize
Asterisk
> on our network, the router that the Asterisk server is connected to (Cisco 
> 7200) crashes and loses it configuration. This has happended five times and
> each time we have tested it, it is always when Asterisk starts up. Has
anyone
> else seen this problem? It is very odd because this is a very good router
and
> we had the Asterisk server on an exact same router but different network 
> before and it did not cause a crash. We have gone through two different
Cisco
> 7200 series routers and both exhibited the same problems. Any clues? Thanks
-

Absolutely not the 7200.

Cisco Internetwork Operating System Software
IOS (tm) 7200 Software (C7200-IS-M), Version 12.1(19), RELEASE SOFTWARE 
(fc1)
Copyright (c) 1986-2003 by cisco Systems, Inc.
Compiled Tue 04-Mar-03 08:46 by kellythw
Image text-base: 0x60008950, data-base: 0x61562000

My Asterisk server is behind it and running great. I'm even using QoS.

In fact, I need to update the thing.

-- 
Daniel Jimenez <djimenez[at]pobox[dot]com>

On Wed, Jun 30, 2004 at 05:05:26PM -0400, Brian Wilkins
wrote:
> Date: Wed, 30 Jun 2004 17:05:26 -0400
> From: Brian Wilkins <brian@hcc.net>
> Organization: HCC
> User-Agent: KMail/1.6.2
> To: Asterisk-users <asterisk-users@lists.digium.com>
> Reply-To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Asterisk Causing Cisco 7200 Router to Crash?
> 
> Hi, 
>    We are having an issue here. It seems that whenever we initialize
Asterisk
> on our network, the router that the Asterisk server is connected to (Cisco 
> 7200) crashes and loses it configuration. This has happended five times and
> each time we have tested it, it is always when Asterisk starts up. Has
anyone
> else seen this problem? It is very odd because this is a very good router
and
> we had the Asterisk server on an exact same router but different network 
> before and it did not cause a crash. We have gone through two different
Cisco
> 7200 series routers and both exhibited the same problems. Any clues? Thanks
-
  I think you should open a TAC case on cisco or contact your cisco
representative. IMHO it's a serious problem, if you can crash your cisco
just by starting asterisk. BTW, have you saved cisco's configuration in
nvram after configuring it. How cisco is configured? is it just ip
gateway or you are using it as Voice gateway? in second case what
hardware: BRI/PRI? what protocol h323/mgcp?

-- 
Alexei Chetroi