asterisk users - Apr 2004 - Time/Date missing on Cisco 7940G and 7960G SIP phone display

When we were first installing these SIP phones, the time and date was 
displayed on the top status line.  Firmware version 6.3. Using dhcp, tftp, 
http, and ntp servers for configuration all on the LAN (* box).

Now that we have these working with *, the time/date display is missing.

Any ideas?

Thanks,

Tom

Ignoring the phones, can you reach the ntp server from Linux?  I've had 
trouble with ntp servers being unresponsive.

There is a very useful Windows utility called AboutTime by Paul Lutus 
http://www.arachnoid.com/abouttime/index.html.  I use this to first 
check the time servers.

Mike

Tom wrote:
> When we were first installing these SIP phones, the time and date was 
> displayed on the top status line.  Firmware version 6.3. Using dhcp, 
> tftp, http, and ntp servers for configuration all on the LAN (* box).
> 
> Now that we have these working with *, the time/date display is missing.
> 
> Any ideas?
> 
> Thanks,
> 
> Tom
> 
> _______________________________________________
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> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
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>   http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
-- 
Michael Welter
Introspect Telephony Corp.
Denver, Colorado
+1 303 674 2575
mike@introspect.com
www.introspect.com

You Need to configure the NTP option on the phone. Once you do this the time
will come up.
Had the same problem.

John B
 
> -----Original Message-----
> From: asterisk-users-admin@lists.digium.com 
> [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Tom
> Sent: Saturday, April 10, 2004 12:18 PM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Time/Date missing on Cisco 7940G 
> and 7960G SIP phone display
> 
> When we were first installing these SIP phones, the time and date was 
> displayed on the top status line.  Firmware version 6.3. 
> Using dhcp, tftp, 
> http, and ntp servers for configuration all on the LAN (* box).
> 
> Now that we have these working with *, the time/date display 
> is missing.
> 
> Any ideas?
> 
> Thanks,
> 
> Tom
> 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

Problem is fixed.  All phones now have time and date.  Thanks to all who 
responded.  It turned out to be a security issue on the ntp server on our 
asterisk box.  It was blocking ntp requests to the Cisco phones.

It was working on the original build but then the hard drive went bad and 
we had to rebuild from scratch without backups.

tcpdump helped me to see what was going on.

Many thanks,

Tom

At 07:55 PM 4/10/2004, you wrote:
>You Need to configure the NTP option on the phone. Once you do this the time
>will come up.
>Had the same problem.
>
>John B
>
>
> > -----Original Message-----
> > From: asterisk-users-admin@lists.digium.com
> > [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Tom
> > Sent: Saturday, April 10, 2004 12:18 PM
> > To: asterisk-users@lists.digium.com
> > Subject: [Asterisk-Users] Time/Date missing on Cisco 7940G
> > and 7960G SIP phone display
> >
> > When we were first installing these SIP phones, the time and date was
> > displayed on the top status line.  Firmware version 6.3.
> > Using dhcp, tftp,
> > http, and ntp servers for configuration all on the LAN (* box).
> >
> > Now that we have these working with *, the time/date display
> > is missing.
> >
> > Any ideas?
> >
> > Thanks,
> >
> > Tom

Are your Cisco phones behind a NAT and your NTP server not? I had issues
with only one or 2 phones getting the time and date behind nat, and the
rest not.. Once I set the phones to use an NTP server  behind the same
nat, all was fine.

On Sat, 10 Apr 2004, Tom wrote:
> When we were first installing these SIP phones, the time and date was
> displayed on the top status line.  Firmware version 6.3. Using dhcp, tftp,
> http, and ntp servers for configuration all on the LAN (* box).
>
> Now that we have these working with *, the time/date display is missing.
>
> Any ideas?
>
> Thanks,
>
> Tom
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
-Mike

=================================Network Engineer
Pathway Internet Services
616.774.3131