What you and so may others on this lise seem to forget is that Cisco is a company offering bsuiness products for businesses. Businesses typically pay by check and wire transfer, especially for items such as this. If you want home-user pay-by-credit-card service, buy products from Belkin's home line and similar. Oh...what's that? None of these cheesy Stocked-at-Costco hardware companies have any VoIP phones worth a crap? Then deal with the fact that you are buying from a company who doesn't target home users, and deal with it. It costs Cisco more money than they make on the contract to offer SmartNet on a single device like this. You're lucky they don't have a minimum device limit/contract cost of something like 5 devices or $300/year. I'm guessing this type of policy would hardly effect more than several hundred of their customers, most of them with 7960's and similar. -----Original Message----- From: asterisk-users-admin@lists.digium.com on behalf of John Baker Sent: Sat 3/27/2004 4:41 PM To: asterisk-users@lists.digium.com Cc: Subject: Re: [Asterisk-Users] Cisco 7960 SIP Images [massive amounts trimmed] No, you can't use a credit card. You have to send the #$!@@$#'s a check. It's really stupid, but it's the Cisco way. John _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/ms-tnef Size: 5122 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20040327/9c349778/attachment.bin
I have recieved far more that my money's worth in technical calls to Cisco about my 7960 telephones. They respond immediately. They keep working until the job is done. The pull in whatever resources are neccessary. They have never failed to find and fix the problem. If you want professional, real technical support you should be willing to pay for it, or in this case part of it. Paul Mahler <mailto:pmahler@signate.com> _____ From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of daryl@introspect.net Sent: Saturday, March 27, 2004 7:37 PM To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Cisco 7960 SIP Images What you and so may others on this lise seem to forget is that Cisco is a company offering bsuiness products for businesses. Businesses typically pay by check and wire transfer, especially for items such as this. If you want home-user pay-by-credit-card service, buy products from Belkin's home line and similar. Oh...what's that? None of these cheesy Stocked-at-Costco hardware companies have any VoIP phones worth a crap? Then deal with the fact that you are buying from a company who doesn't target home users, and deal with it. It costs Cisco more money than they make on the contract to offer SmartNet on a single device like this. You're lucky they don't have a minimum device limit/contract cost of something like 5 devices or $300/year. I'm guessing this type of policy would hardly effect more than several hundred of their customers, most of them with 7960's and similar. -----Original Message----- From: asterisk-users-admin@lists.digium.com on behalf of John Baker Sent: Sat 3/27/2004 4:41 PM To: asterisk-users@lists.digium.com Cc: Subject: Re: [Asterisk-Users] Cisco 7960 SIP Images [massive amounts trimmed] No, you can't use a credit card. You have to send the #$!@@$#'s a check. It's really stupid, but it's the Cisco way. John _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- A non-text attachment was scrubbed... Name: winmail.dat Type: application/ms-tnef Size: 4898 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20040328/da482ad4/winmail.bin
They do you just need a CCO and a Smartnet contract for your phone. Ryan -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Iain Stevenson Sent: Saturday, March 27, 2004 4:06 AM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Cisco 7960 SIP Images Welcome to the very much less than wonderful world of Cisco software support. When will those guys simply make the software downloadable straight away from their website for a modest fee? Iain --On Saturday, March 27, 2004 1:43 am -0600 "Mitchell S. Sharp" <mss-maillist@innohost.com> wrote:> I just received my first Cisco 7960 today and was looking forward to > playing with it this weekend, however I can't seem to get it working > via skinny (can't find any information via the wiki regarding what > needs to be on the tftp server for skinny). I would like to get my > hands on the SIP images to play with it. I know I have to get a > support contract through Cisco to get download access via their site > which you can bet I'm going to do Monday morning, but I was hoping to > work with it this weekend while I have the time. I found the release > 4.4 SIP image, but it won't take due to a bug that was evidently fixed> around v3.? (4k tftp buffer, and the new image is larger). > > At least I have a really expensive pretty phone sitting on my desknow!> :-) > > Mitch Sharp > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >_______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
How come you have to repurchase software anyway? It was already bought and paid for. Cheers, Dean -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Brian Cuthie Sent: Tuesday, 30 March 2004 9:38 AM To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Cisco 7960 SIP Images> -----Original Message----- > From: asterisk-users-admin@lists.digium.com > [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of > Roderick Montgomery > Sent: Monday, March 29, 2004 4:15 PM > To: asterisk-users@lists.digium.com > Subject: Re: [Asterisk-Users] Cisco 7960 SIP Images >...> ### > ### Hardware != Software > ### > > Cisco IOS Software, phone firmware, etc. is normally bundled > with hardware at the time of purchase, because, frankly, the > hardware isn't really of much use without software. You may > resell the hardware (which, looking at eBay, happens > frequently), but the software license DOES NOT transfer from > one end user to another. There are only a few exceptions to > this rule, such as for business affiliates, mergers, > acquisitions, lease buyouts, and outsourcing arrangements.Frankly, this is a horrible policy. It's designed to eliminate the market for used gear so that vendors can force people to buy new equipment. Frankly, anyone with this business model should be ashamed. And anyone buying equipment under such circumstances should beware. The assets they think they're purchasing today have substantially less value than they think since they can't effectively resell them when they're no longer needed. -brian _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Yep, that would be my guess -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Brian Capouch Sent: Tuesday, 30 March 2004 6:47 PM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Cisco 7960 SIP Images Rich Adamson wrote:> > Wanta take a guess what would happen if Cisco decide to really enforce > the legal rules? >I'll bite: Their market share would plummet in all their markets, and then smaller, more innovative companies would become more able to compete with them, and the overall marketplace would be vastly improved because of more participants and more choices? B. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
In a sense this cound be off-topic but I hope it isn't considered so. Apologies already if it is! Can anyone point me in the right direction to get new SIP images for the Cisco 7960 phone? I found P0S30202 around (ie v2.02) and it works but lacks a lot of the features the phone boasts so I'm looking for updates. I googled and found that you can get a support contract via 1-800-INSIGHT but guess what! They're in the US and won't issue licences outside the country. I'm in the Netherlands so that ain't gonna make matters easy. I guess I need v.3, 4, 5, 6 and 7 to get the latest stuff. What a lot of upgrading! Any pointers/help most welcome. Thanks in advance Chris -- Chris's lists go to lists at mokum dot org