Cool... more asterisk users in Utah. (Maybe we should start a Utah
Asterisk Users Group?) I've added some notes inline:
On Wed, 2003-11-05 at 11:06, ProvoCityPower wrote:> We are new to the Asterisk community and really appreciate
> the willingness you have to share knowledge and help one another. We
> are building one of the Nations first fiber to the home networks here
> in Provo and have selected Asterisk to test as our phone switch.
>
> Newbie kinds of questions:
>
> Is there any web-based tool that would allow non-technical personnel
> to add new Telephone customers?
There are several that are in the beginning states of development, but I
haven't yet seen one that's completely finished. It really wouldn't
be
too hard to program one though, if all you needed was to just add
another extension.
>
> Has anyone developed any database interfaces for billing data or
> Customer maintenance?
Same as the above answer... there are a few floating around (check out
the Astweb project on SourceForge, for instance).
>
> Is everyone comfortable that Asterisk is capable of delivering five
> 9s, primary residential, 911 functioning service?
Nope... Well, not unless you make redundant systems, etc, etc. As much
as I rely on Asterisk, it's not yet stable enough. (In case anyone
cares, I do more than a million minutes of VoIP calls a month through
Asterisk...) If you're willing to invest some time and energy, you can
make your Asterisk *system* very reliable, but as for the Asterisk
software itself, it has a ways to go.
Jared Smith