asterisk users - Feb 2003 - Hangup problems...

Howdy,

We've been trying to get Asterisk to work properly for us and we aren't
having much luck when it comes to simply speaking on the phone.  We are
experiencing hangups don't occur at any specific time. The equipment we use
are two X101P's and one T100P.  We originally tried with with the USB S100U
as well (so channel bank isn't an issue).  Sometimes the caller will be
completely hung up on and sometimes they will be spit into voicemail.  My
headset (if it matters) is a Plantronics S10 and the phone is a Bell Venture
3 line phone.

Has anyone experienced this?  If so, how did you fix it.  This is connected
to our tech support lines and as you can imagine, customers have a problem
with being hung up on - on a regular basis. :D

Thanks!

Jim

Do you have busydetect=yes in /etc/asterisk/zapata.conf ?
If you do then comment it out and see if that helps.

regards
Martin

On Mon, 24 Feb 2003, Jim Howarth wrote:
> Howdy,
>
> We've been trying to get Asterisk to work properly for us and we
aren't
> having much luck when it comes to simply speaking on the phone.  We are
> experiencing hangups don't occur at any specific time. The equipment we
use
> are two X101P's and one T100P.  We originally tried with with the USB
S100U
> as well (so channel bank isn't an issue).  Sometimes the caller will be
> completely hung up on and sometimes they will be spit into voicemail.  My
> headset (if it matters) is a Plantronics S10 and the phone is a Bell
Venture
> 3 line phone.
>
> Has anyone experienced this?  If so, how did you fix it.  This is connected
> to our tech support lines and as you can imagine, customers have a problem
> with being hung up on - on a regular basis. :D
>
> Thanks!
>
> Jim
>
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
>

> Has anyone experienced this?  If so, how did you fix it.  This is connected
> to our tech support lines and as you can imagine, customers have a problem
> with being hung up on - on a regular basis. :D
Do you get hangups if you run SIP or only running IAX?  Also, what happens
if you turn busydetect=no and progressdetect=no?

Mar