Carlos Chavez
2010-Sep-03 21:06 UTC
[asterisk-users] How to tell if there is a transfer from CDR?
Is there any way to know if a call was transferred from reading the CDR? Any relation in fields like UNIQUEID? Something that can be scripted to make a special report? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 198 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20100903/94df2b03/attachment.pgp
Last time I analyzed this (I believe back in 1.2) there was no way of telling. However a blind transfered call would generate 2 CDR recoreds: 1. For the part of the call with the transferrer and transfered. 2. For the part of the call with the transferee and transfered. The call duration for the 2nd record would include the time of the 1st record as well. So if part one took 20 seconds and part 2 40 seconds, then the 2nd record would have 60 seconds as billable. The only workaround was to check the BLINDTRANSFER var and reset cdr if it was populated. Please members of this list, I would love to hear more input as I'm sure this has changed. Also I would not be surprised that I'm wrong in my analysis as more than 4 years has passed since and I might have forgotten. TIA On Fri, Sep 3, 2010 at 5:06 PM, Carlos Chavez <cursor at telecomabmex.com> wrote:> ? ? ? ?Is there any way to know if a call was transferred from reading the > CDR? ?Any relation in fields like UNIQUEID? ?Something that can be > scripted to make a special report? > > -- > Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > ? ? ? ? ? ? ? http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > ? http://lists.digium.com/mailman/listinfo/asterisk-users >
Bryant Zimmerman
2010-Sep-05 20:39 UTC
[asterisk-users] How to tell if there is a transfer from CDR?
On blind transfers I believe the two cdr's have the same unique id . On attended transfers there is no real way I have found to address this issue. CDR's with transfers really suck the way they are right now. On blind transfers you can do some flagging of the second CDR by checking in your dialing contexts to confirm it is a blind transfer ${BLINDTRANSFER}. On attended transfers you are just out of luck. You have to sort them out with CDR's. This cost us some money with inbound toll free calls because we did not know this occurred this way for some time. Bryant ---------------------------------------- From: "C F" <shmaltz at gmail.com> Sent: Saturday, September 04, 2010 10:56 PM To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> Subject: Re: [asterisk-users] How to tell if there is a transfer from CDR? Last time I analyzed this (I believe back in 1.2) there was no way of telling. However a blind transfered call would generate 2 CDR recoreds: 1. For the part of the call with the transferrer and transfered. 2. For the part of the call with the transferee and transfered. The call duration for the 2nd record would include the time of the 1st record as well. So if part one took 20 seconds and part 2 40 seconds, then the 2nd record would have 60 seconds as billable. The only workaround was to check the BLINDTRANSFER var and reset cdr if it was populated. Please members of this list, I would love to hear more input as I'm sure this has changed. Also I would not be surprised that I'm wrong in my analysis as more than 4 years has passed since and I might have forgotten. TIA On Fri, Sep 3, 2010 at 5:06 PM, Carlos Chavez <cursor at telecomabmex.com> wrote:> Is there any way to know if a call was transferred from reading the > CDR? Any relation in fields like UNIQUEID? Something that can be > scripted to make a special report? > > -- > Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100905/d927ead3/attachment.htm
Bryant Zimmerman
2010-Sep-05 20:51 UTC
[asterisk-users] How to tell if there is a transfer from CDR?
Nic How stable is 1.8 really? It sounds like you are running it in production is this the case? CDR Transfer issues and rfc2833 DTMF issues are hitting us hard with 1.6.2.x. We want to move as soon as 1.8 is stable enough. Thanks Bryant ---------------------------------------- From: "Nic Colledge" <nic at njcolledge.net> Hi, I use CEL or Call Event Logging in 1.8 to get a more concise picture of what happened in a call. We use it for a bunch of stuff including billing attended and unattended transfers differently. If you are thinking of upgrading, it's worth a try. Nic. -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of C F Sent: 05 September 2010 03:54 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] How to tell if there is a transfer from CDR? Last time I analyzed this (I believe back in 1.2) there was no way of telling. However a blind transfered call would generate 2 CDR recoreds: 1. For the part of the call with the transferrer and transfered. 2. For the part of the call with the transferee and transfered. The call duration for the 2nd record would include the time of the 1st record as well. So if part one took 20 seconds and part 2 40 seconds, then the 2nd record would have 60 seconds as billable. The only workaround was to check the BLINDTRANSFER var and reset cdr if it was populated. Please members of this list, I would love to hear more input as I'm sure this has changed. Also I would not be surprised that I'm wrong in my analysis as more than 4 years has passed since and I might have forgotten. TIA On Fri, Sep 3, 2010 at 5:06 PM, Carlos Chavez <cursor at telecomabmex.com> wrote:> Is there any way to know if a call was transferred from reading the > CDR? Any relation in fields like UNIQUEID? Something that can be > scripted to make a special report? > > -- > Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100905/79137a88/attachment.htm