I have searched for some time but I have not found an asnwer on how to fix the CDR when a call is transferred. The problem is that if someone dials a cell phone and then transfers the call to another extensi?n the CDR for the cell call stops and there is no way to track that the call was transferred so we can bill correctly. Many people have asked this question but there is no answer, only a mention that it should be fixed in 1.6 which it is not (at least on 1.6.2.11). Any tips oh how to correct this problem? A lot of customers give me grief about this because they cannot properly bill people for their cell calls. -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 198 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20100826/f970d9ee/attachment.pgp
Did you find the solution? On Thu, Aug 26, 2010 at 7:25 PM, Carlos Chavez <cursor at telecomabmex.com>wrote:> I have searched for some time but I have not found an asnwer on how > to > fix the CDR when a call is transferred. The problem is that if someone > dials a cell phone and then transfers the call to another extensi?n the > CDR for the cell call stops and there is no way to track that the call > was transferred so we can bill correctly. Many people have asked this > question but there is no answer, only a mention that it should be fixed > in 1.6 which it is not (at least on 1.6.2.11). > > Any tips oh how to correct this problem? A lot of customers give me > grief about this because they cannot properly bill people for their cell > calls. > > -- > Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100827/cafd0bbf/attachment-0001.htm
Carlos Chavez <cursor at telecomabmex.com> writes:> I have searched for some time but I have not found an asnwer on how to > fix the CDR when a call is transferred. The problem is that if someone > dials a cell phone and then transfers the call to another extensi?n the > CDR for the cell call stops and there is no way to track that the call > was transferred so we can bill correctly. Many people have asked this > question but there is no answer, only a mention that it should be fixed > in 1.6 which it is not (at least on 1.6.2.11).You can set a TRANSFERCONTEXT. In that context you can try to use ForkCDR and its companions to get the records right. If you come up with a setup which acts perfectly no matter the scenario I would be happy to hear about it. Note that TRANSFERCONTEXT is not invoked when the phone does a SIP redirect before the call is answered, AFAIK. Notice that it's been a long time since I battled with this part of Asterisk, and I didn't check that I remembered correctly. This will all be a lot more sane with Channel Event Logging in 1.8.x, but at that point you need to run mediation before you get CDR's you can use for billing. /Benny