Jordan Novak
2007-Jun-04 07:04 UTC
[asterisk-users] addqueuemember recording and reporting problems
I am having a difficult time with the transition from agentcallback login... Here are a few of the isssues, I am logging in using chan_ local ie:local/8000 as the extension Call Detail records no longer show agent/xxxx as the dstchannel show agents no longer shows the channels state show queues does not show the member Can anybody help? I have a ton of time invested in applications I developed that rely on this. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070604/50a8a6a2/attachment.htm
Jared Smith
2007-Jun-04 18:13 UTC
[asterisk-users] addqueuemember recording and reporting problems
On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote:> I am having a difficult time with the transition from agentcallback login... > Here are a few of the isssues, I am logging in using chan_ local > ie:local/8000 as the extensionI'm not sure if this will solve any of your problems or not, but I've found it's often necessary to use the "/n" on the end of a local channel to make it work correctly for queues, as in Local/8000/n> Call Detail records no longer show agent/xxxx as the dstchannel > show agents no longer shows the channels stateIf I'm understanding correctly, you're no longer using agents, you're using dynamic queue *members*. There's a subtle but important difference.> show queues does not show the memberNow this is strange. How are you adding the Local/8000/n as a member of the queue? Through AddQueueMember()? Through the manager interface? -Jared