Fernando Gleiser
2007-May-03 15:57 UTC
[asterisk-users] Restricting membership to a queue?
I'm having some weird problem with asterisk (trixbox). I've set it up as a pbx for a small call center with 4 main queues. It usually works great, until for some reason I still don't fully understand the extension the users dial in to register to a queue becomes a queue member itself :/ So what happens after that is when all the operators are busy taking calls and a new call gets in, the caller gets the message asking them to register into the queue (because the wrong extension gets the call since it's treated as a free agent) Here's an example: Let's suppose the queue is "123" and the users dial in to "123*" in order to become members of such a queue. When that weird thing happens you see things like this: asterisk1*CLI> show queue 123 123 has 0 calls (max unlimited) in 'leastrecent' strategy (4s holdtime), W:0, C:4, A:0, SL:0.0% within 0s Members: Local/3338@from-internal/n (dynamic) (Unknown) Local/123*@from-internal/n (dynamic) (Unknown) No Callers Is there a way to prevent this from happening? Is there a way to set up a whitelist so only good known extensions can become a member? Any help would be greatly apreciated Fer __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com