Paul Redstone
2006-Jan-18 00:12 UTC
[Asterisk-Users] Attended transfer reconnect when goes to voicemail?
Hi Running bristuffed 0.3.0-PRE-1f which is 1.2.1. Using *2 in features.conf for attended transfer. Works well if someone answers. But the following sequence causes issue: 1. Receptionist takes call. 2. *2 then 123 to transfer to extension 123. 3. 123 is busy or does not answer so receptionist hears 123 voicemail 4. How can receptionist reconnect to calling user - could wait for voicemail to hang up which reconnects to caller but this takes a long time. Thanks Paul
Patrick
2006-Jan-18 06:31 UTC
[Asterisk-Users] Attended transfer reconnect when goes to voicemail?
On Wed, 2006-01-18 at 07:12 +0000, Paul Redstone wrote:> Hi > > Running bristuffed 0.3.0-PRE-1f which is 1.2.1. > > Using *2 in features.conf for attended transfer. Works well if someone > answers. > > But the following sequence causes issue: > > 1. Receptionist takes call. > 2. *2 then 123 to transfer to extension 123. > 3. 123 is busy or does not answer so receptionist hears 123 voicemail > 4. How can receptionist reconnect to calling user - could wait for voicemail to > hang up which reconnects to caller but this takes a long time.In the default features.conf in 1.2.x you can find *0 which disconnects you from 123 or 123's voicemail. So just press *0 to get back to the caller. Regards, Patrick