I'm trying to setup very simple call queueing system like: enter the queue, ringback 1) when agent busy or no answer play message "please wait..." 2) play music 3) goto 2 seems, that asterisk queue system will immediately plays music on hold when enter the queue, this can be confusing for users :-( so, is possible to disable this initial music playback? I tried the "r" option when calling queue(), but this disables all message promts and music, it rings until agent answers... thanks PJ