wine users - Jan 2011 - Re: Problem BMC Remedy User Version 7.0.01 on ubuntu 8.10

Hello all,

Just wondering if I can breathe some life back into this thread?

I am attempting to run BMC remedy with WINE on Ubuntu as described in the
subject.

After using winetricks I got a little further....
After adding msxml3 && msxml4 to the libraries (native, builtin) for
WINE I got much further........

I can now run BMC remedy client on Ubuntu from WINE and connect to the server. I
can see the initial "HOME" console......this is where I have problems.

For example, if I attempt to click "Change Management Console"
1) My cursor disappears
2) The CMC will invoke a new window (as it does under windows UI) but the window
is blank......

Has anyone else attempted to configure BMC remedy with Linux and WINE and
experienced the same problem?

Does anyone have this product working with WINE?

Thanks in advance

On 1/19/11 4:55 PM, BitSar wrote:
> Hello all,
>
> Just wondering if I can breathe some life back into this thread?
>
> I am attempting to run BMC remedy with WINE on Ubuntu as described in the
subject.
>
> After using winetricks I got a little further....
> After adding msxml3&&  msxml4 to the libraries (native, builtin)
for WINE I got much further........
>
> I can now run BMC remedy client on Ubuntu from WINE and connect to the
server. I can see the initial "HOME" console......this is where I have
problems.
>
> For example, if I attempt to click "Change Management Console"
> 1) My cursor disappears
> 2) The CMC will invoke a new window (as it does under windows UI) but the
window is blank......
>
One, why are you trying to get the User Tool working under Wine?  It is 
now OFFICIALLY deprecated.

Two, why can't your users use the Mid-Tier interface?  It supports IE, 
Safari AND FireFox.

Three, if you REALLY need this tool, run it from the terminal and then 
post what happens when you click on the Change Management Console link. 
Collect a log file and post it to a site like pastebin.com (Ubuntu has 
their own pastebin.)  I use a Mac, so anything I do will not assist you, 
or may lead you down the wrong path. I am willing to look at the logging 
file to see if there is anything obvious that needs to be fixed in 
Wine's code.  Please post ONLY the URL where the log file can be 
examined as a reply to this thread.

Four, after doing that, try to install IE7 using Winetricks, if you have 
not already done so.  Try running the User Tool again. Yes, the User 
Tool uses IE to work some magic.  IE 6 creates issues and IE8 is a 'work 
in progress' as the project attempts to implement functionality from 
that release into the Wine Code base (it will install, however it will 
not run in Wine.)

James McKenzie
Remedy Skilled Professional, ARS 7.1