Displaying 20 results from an estimated 2000 matches similar to: "AgentCallBackLogin vsAddQueueMember"
2008 Sep 02
4
AgentCallbackLogin AddQueueMember
Hi
i have problem with AddQueueMember logic.
I need login Agent(Member) in asterisk.
use this option:
for example:
AddQueueMember(queuetest,SIP/ekiga,10,,Agent/13)
and now i want to call to this Agent:
exten => _1XX,1,Dial(Agent/${EXTEN:1})
call to 113 and asterisk should call to Agent => 13 on interface SIP/ekiga.
This doesn't work, How can i do this on Asterisk 1.4(not
2007 Jun 07
1
AddQueueMember vs AgentCallbackLogin
Hi,
I'm currently migrating to 1.4 and have problems changing deprecated
AgentCallbackLogin to AddQueueMember.
I have dynamic queues and dynamic agents (MySQL Realtime), and
pseudo-dynamic agents.conf (with huge amount of possible agent
numbers).
Agent login is done trough manager API:
* AgentCallbackLogin
* QueueAdd
In 1.4 seems AddQueueMember can do all the same, but there is no such
2007 Feb 13
3
AgentCallBackLogin vs AddQueueMember
I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *.
Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It
2007 Feb 13
1
Using Dynamic Groups instead of AgentCallbackLogin - how to log which agent took the call?
Hello all.
I'm setting up a new call center PBX using * v1.4, and figure it's better to
go with AddQueueMember over AgentCallbackLogin. The functionality of
AgentCallbackLogin still works, but without a firm idea of how long it will
be in the codebase, I'm wary of building a system on top of it.
The basic mechanics work, but I'm having some trouble on logging. With
2005 Sep 06
1
Queue AgentCallBackLogin
Hi All,
I'm having trouble setting up a queue: I'm using AgentCallBackLogin to
login in the queue, but:
1 - When an agent answer the call and another call arrive his phone
rings again.
2 - When no there are no one answer the queue the system goes to
voicemail of agent 1234
I'm using asterisk-1.2.0-beta1.
My configuration is below,
Any ideas?
Many thanks,
Joao Antunes
2004 Jun 22
1
AgentCallbackLogin - invalid extension
As I understand it, you'd enter the extension at which you wish to be called
back at, your 9665 has nothing to do with it.
Instead of dialling 28 you could dial 9665 and that would add that SIP phone
as an agent to the cytelcs queue.
Steve
-----Original Message-----
From: Harold Workman [mailto:hworkman@cytelcom.com]
Sent: 22 June 2004 18:54
To: asterisk-users@lists.digium.com
Subject:
2008 Jan 04
2
Agents and AddQueueMember
Hi,
I have callcenter running with v 1.2 with AgentCallbackLogin and now
trying to move to 1.4 using the example doc,
doc/queues-with-callback-members.txt. From what I understand the basic
idea in the example is to
1. Authenticate a caller with VMAuthenticate
2. Get his SIP Channel number
3. Use
2008 Feb 12
3
fun.aggregate=mean in reshape
Hi all,
We are facing a problem while introducing ourselves to Reshape package
use. Melt seems to work fine, but cast fails when we use mean as
fun.aggregate. As you see here, length and sum work fine, but mean
throws this same error whatever dataset we use.
> cast(aqm, month ~ variable, length)
month ozone solar.r wind temp
1 5 26 27 31 31
2 6 9 30 30
2010 Nov 04
1
Is queue Members priority supposed to show in the "queue show" command
Hi Everyone,
I am doing a queue show and I can't see any column that shows a queue member
priority. Is there any other command that can show the member priority on
the Asterisk 1.4x CLI?
We are using this format of dialplan to login agents:
exten => 123,Answer()
exten => 123,n,AddQueueMember(500|Local/${CALLERID(num)}@from-internal/n)
exten => 123,Hangup()
^^^^ Where 500 is the
2006 Jun 13
3
Queues and macros and agents
When a caller in the queue is connected to an agent, the call is placed
to the extension and context specified using Agentcallbacklogin. This
allows for me to add extra things to the diaplan *before* calling the agent.
Now, I want to be able to use a device, rather than agents. So I can use
addQueueMember and add my SIP device. However, I still want to do a
couple of things before the device
2011 Apr 07
0
AgentCallbackLogin slow in Asterisk 1.4
Good morning?...
I'm?using?Asterisk?1.4.40?AgentCallbackLogin?in?a?Call Center.?What?is?happening?isthat?when the?Call?Center?has more?than 15?simultaneous calls?the?login application?isextremely?slow to?fall into?the?low?priority,?ie, the?agent?can?log in,?but?takes about 1minute to?drop?in?priority?below.?..
I've tried?to recompile?the?asterisk, I
2011 May 25
6
Asterisk 1..8 multiple queue
Hey Guys!
We had migrate asterisk 1.2 to 1.8 now big issue is queue system. Before we had 3 queues and we were using AgentCallbackLogin but now its quite difficult to use AddQueueMember.
Is there any easy way to logged into multiple queue using AddQueueMember ? and restrict agent for specific queue ?
-S
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2009 Aug 21
1
Queue Question
First off this is not my work for extensions.conf it is modified from
http://leifmadsen.wordpress.com/2009/07/15/migrating-from-agentcallbackl
ogin-to-standard-dialplan-methods-part-1/
So credit to Leif Madsen <http://www.leifmadsen.com>
But as to my question
[AgentLogin]
;A replaced version of AgentCallbackLogin() using a GoSub()
;
exten =>
2006 Mar 31
1
Confused on Agents and Queues
Hi,
I'm confused with agents and queues in Asterisk. If I use
AddQueueMember() then "show queues" shows the agents that I have
logged into the queue... however the agent ID has to be the extension
the agent is sitting at ... kinda useless for stats tracking.
If I use AgentCallbackLogin() then "show queues" shows no agents
logged in, but it works and "show
2007 Jun 05
1
addqueuemember recording and reporting
On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote:
> I am having a difficult time with the transition from agentcallback
login...
> Here are a few of the isssues, I am logging in using chan_ local
> ie:local/8000 as the extension
I'm not sure if this will solve any of your problems or not, but I've
found it's often necessary to use the "/n" on the
2008 Jan 17
1
AddQueueMember and Flash Operator Panel
Hello users!
Recently I read that AgentCallbackLogin is going to be deprecated soon.
Wanting to set up a few callback type queues, I set them up as suggested
in queues-with-callback-members.txt.
I was able to set the queues up completely this way, however, I'm trying
to use Flash Operator Panel (aka AsterNIC) to monitor the agents' login
status. FOP monitors their status if I call
2004 Sep 17
6
Agents and Queues
I've just installed asterisk as a new phone system for our office but am
having difficulty with the queues. Specifically I need a way to
redirect our sales queue to voicemail when no one is logged in to the
queue. I see I can use the joinonempty=no setting, however this setting
doesn't work if you use the agent functionality (at least not with
AgentCallbackLogin). I could, of
2008 Jan 13
2
Question about queues and the definition and agents
Paul wrote
>
>;Pause/unpause Queue
>exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)})
>exten => 424,2,Playback(unavailable)
>exten => 424,3,Hangup
>exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)})
>exten => 425,2,Playback(available)
>exten => 425,3,Hangup
>
Following your suggestion and a number of postings and articles I have
2007 Aug 20
3
Queues with Dynanic Users (BUG?)
I am running r79979 of Asterisk Trunk, and I am having problems trying to use
app_queue.so.
I want to use the extension 510 to be a line where users can call technical
support.
Extensions 511 and 512 are used by the operators to dynamically make
themselves a Queue Member or not.
So, operators call 511, and they should get added to the Queue as a Queue
member.
When users call 510 then, it
2006 Jun 14
2
AddQueueMember and Local channels
Following on from a posting yesterday from Kevin, I have the following
in the dialplan:
exten => 709,1,AddQueueMember(SomeQueue|Local/706@AgentQ)
I am on extension 706.
From the CLI:
SomeQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s
holdtime), W:0, C:0, A:3, SL:0.0% within 60s
No Members
No Callers
I call 709, get a console message