similar to: AddQueueMember vs AgentCallbackLogin

Displaying 20 results from an estimated 4000 matches similar to: "AddQueueMember vs AgentCallbackLogin"

2008 Sep 02
4
AgentCallbackLogin AddQueueMember
Hi i have problem with AddQueueMember logic. I need login Agent(Member) in asterisk. use this option: for example: AddQueueMember(queuetest,SIP/ekiga,10,,Agent/13) and now i want to call to this Agent: exten => _1XX,1,Dial(Agent/${EXTEN:1}) call to 113 and asterisk should call to Agent => 13 on interface SIP/ekiga. This doesn't work, How can i do this on Asterisk 1.4(not
2007 Feb 13
3
AgentCallBackLogin vs AddQueueMember
I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It
2012 Dec 08
2
Queue joinempty, even after AddQueueMember
Hello, I add a member to a queue with AddQueueMember, but the Queue still indicates "joinempty" : Add member to queue : /-- Executing [queueadd at sub-GetParams:2] AddQueueMember("SIP/sip17-00005c1e", "myqueue11,member3") in new stack -- Executing [queueadd at sub-GetParams:3] NoOp("SIP/sip17-00005c1e", "AQMSTATUS = ADDED") in new stack/ ...
2006 Jun 13
3
Queues and macros and agents
When a caller in the queue is connected to an agent, the call is placed to the extension and context specified using Agentcallbacklogin. This allows for me to add extra things to the diaplan *before* calling the agent. Now, I want to be able to use a device, rather than agents. So I can use addQueueMember and add my SIP device. However, I still want to do a couple of things before the device
2007 Aug 20
3
Queues with Dynanic Users (BUG?)
I am running r79979 of Asterisk Trunk, and I am having problems trying to use app_queue.so. I want to use the extension 510 to be a line where users can call technical support. Extensions 511 and 512 are used by the operators to dynamically make themselves a Queue Member or not. So, operators call 511, and they should get added to the Queue as a Queue member. When users call 510 then, it
2007 Feb 13
1
Using Dynamic Groups instead of AgentCallbackLogin - how to log which agent took the call?
Hello all. I'm setting up a new call center PBX using * v1.4, and figure it's better to go with AddQueueMember over AgentCallbackLogin. The functionality of AgentCallbackLogin still works, but without a firm idea of how long it will be in the codebase, I'm wary of building a system on top of it. The basic mechanics work, but I'm having some trouble on logging. With
2005 Sep 06
1
Queue AgentCallBackLogin
Hi All, I'm having trouble setting up a queue: I'm using AgentCallBackLogin to login in the queue, but: 1 - When an agent answer the call and another call arrive his phone rings again. 2 - When no there are no one answer the queue the system goes to voicemail of agent 1234 I'm using asterisk-1.2.0-beta1. My configuration is below, Any ideas? Many thanks, Joao Antunes
2007 Jul 05
1
AgentCallBackLogin vsAddQueueMember
sorry, was only for users list... Hi Kevin, Hi list, you are right, acting now is not needed, when callbacklogin will be removed anywhere in future... But thinking how to realice alternatives can't be so wrong. Callbacklogin gives a very simple way to use more queues for one agent, which only has to logon to only one system. No need to make dbs or tables for saving, where the agent has to be
2006 Jun 14
2
AddQueueMember and Local channels
Following on from a posting yesterday from Kevin, I have the following in the dialplan: exten => 709,1,AddQueueMember(SomeQueue|Local/706@AgentQ) I am on extension 706. From the CLI: SomeQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:3, SL:0.0% within 60s No Members No Callers I call 709, get a console message
2004 Jun 22
1
AgentCallbackLogin - invalid extension
As I understand it, you'd enter the extension at which you wish to be called back at, your 9665 has nothing to do with it. Instead of dialling 28 you could dial 9665 and that would add that SIP phone as an agent to the cytelcs queue. Steve -----Original Message----- From: Harold Workman [mailto:hworkman@cytelcom.com] Sent: 22 June 2004 18:54 To: asterisk-users@lists.digium.com Subject:
2008 Jan 04
2
Agents and AddQueueMember
Hi, I have callcenter running with v 1.2 with AgentCallbackLogin and now trying to move to 1.4 using the example doc, doc/queues-with-callback-members.txt. From what I understand the basic idea in the example is to 1. Authenticate a caller with VMAuthenticate 2. Get his SIP Channel number 3. Use
2008 Jan 17
1
AddQueueMember and Flash Operator Panel
Hello users! Recently I read that AgentCallbackLogin is going to be deprecated soon. Wanting to set up a few callback type queues, I set them up as suggested in queues-with-callback-members.txt. I was able to set the queues up completely this way, however, I'm trying to use Flash Operator Panel (aka AsterNIC) to monitor the agents' login status. FOP monitors their status if I call
2004 Aug 29
2
AgentCallbackLogin by other means
Hi, We?re looking at options for logging agents into the system programmatically via Perl/PHP and I was wondering if anyone else is doing this and if so, how. We're using AgentCallbackLogin now but would like to set up a web interface instead. I've been looking at Asterisk::Manager and didn't see anything relevant and wanted to ask the group before we dove into the Asterisk source.
2009 Aug 21
1
Queue Question
First off this is not my work for extensions.conf it is modified from http://leifmadsen.wordpress.com/2009/07/15/migrating-from-agentcallbackl ogin-to-standard-dialplan-methods-part-1/ So credit to Leif Madsen <http://www.leifmadsen.com> But as to my question [AgentLogin] ;A replaced version of AgentCallbackLogin() using a GoSub() ; exten =>
2011 May 25
6
Asterisk 1..8 multiple queue
Hey Guys! We had migrate asterisk 1.2 to 1.8 now big issue is queue system. Before we had 3 queues and we were using AgentCallbackLogin but now its quite difficult to use AddQueueMember. Is there any easy way to logged into multiple queue using AddQueueMember ? and restrict agent for specific queue ? -S -------------- next part -------------- An HTML attachment was scrubbed...
2006 Mar 31
1
Confused on Agents and Queues
Hi, I'm confused with agents and queues in Asterisk. If I use AddQueueMember() then "show queues" shows the agents that I have logged into the queue... however the agent ID has to be the extension the agent is sitting at ... kinda useless for stats tracking. If I use AgentCallbackLogin() then "show queues" shows no agents logged in, but it works and "show
2003 Aug 06
10
AgentCallbackLogin
I am having trouble with the AgenCallBackLogin app. I can't seem to define a context for the queue. Here is the relevant configs: queues.conf: [general] [default] [q_lo_1] music = default strategy = ringall context = c_in_1 timeout = 15 retry = 2 maxlen = 0 member => Agent/@3 agents.conf: [agents] autologoff=10 wrapuptime=15000 group=1 agent => 1001,1234,Agent1 agent =>
2004 Sep 30
1
Queue Setup almost got it
Check my reply to your last post. Use SetGroup and Checkgroup before sending the call to your agents. Robert Jackson -----Original Message----- From: Henry Devito [mailto:hdevito@qwest.net] Sent: Thursday, September 30, 2004 10:09 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Queue Setup almost got it Ok I think I have the queue
2005 Jan 02
1
Call Queue Question
Hi, I've been fussing with this for a while now - and cannot seem to get it to work correctly - or rather as I desire it.. I'm trying to implement a 'find-me' feature in my voicemail. Basically - pressing 1 at the voicemail puts the caller into a queue. The members of the queue are my cell phone and my work DID.. I need the queue to call both numbers at the same time and wait
2004 Feb 02
4
agent autologoff
Can anyone confirm that the feature listed below works? I'm using AgentCallbackLogin and it never seems to log the agent off if they don't answer. /etc/asterisk/agents.conf ; Define autologoff times if appropriate. This is how long ; the phone has to ring with no answer before the agent is ; automatically logged off (in seconds) ; autologoff=15 -- Go to