similar to: Call/Contact Center.

Displaying 20 results from an estimated 2000 matches similar to: "Call/Contact Center."

2006 Apr 23
3
E1 connexion
Hello I have an E1 connection with 32 channels. To access to our IVR, you use 8898 phone number or 8899. If you call the 8898 you listen to the first application If you call the 8899 you listen to the second application How can I configure asterisk to do this Thank you issam -------------- next part -------------- An HTML attachment was scrubbed... URL:
2006 Apr 05
2
legacy Alcatel 4200/4400 and Asterisk (QSIG/PRI) and callerid
Hello, I have connected asterisk box with legacy PBX Alcatel OmniPCX 4400 (and also another * box connected to A4200). These PBXes have function to assign name to extensions and display it on phone. Asterisk box is connected via PRI with euroISDN signalling (also I have tried QSIG). Is it possible to set callerid with name and display it on alcatel digital phones? With command SetCALLERID
2009 Apr 03
2
New ViciDial Call Center Suite Release: 2.0.5
Hello, We've released another update to our VICIDIAL/astGUIclient call center suite: 2.0.5 http://astguiclient.sf.net/ The call center suite client applications run on most modern web browsers on almost any GUI-capable operating system, and it includes the VICIDIAL call center suite. This package is free and AGPLv2. This package is geared towards Asterisk installations with SIP,IAX or Zap
2006 Mar 25
2
help on mfc/r2
Hello there! I've problem with setting up unicall / mfcR2. can't find proper notation for channel, trying unicall/1, unicall/1/1001, unicall/g1, unicall/g1/1000 and still having no luck. klaudia*CLI> !cp call /var/spool/asterisk/outgoing -- Attempting call on Unicall/1001 for application Dial(363) (Retry 1) Mar 25 09:29:34 NOTICE[19920]: channel.c:2429 __ast_request_and_dial:
2005 Mar 15
1
Call Center software opensource or commercia l
Hello, We use and develop the astGUIclient suite. It is Open-source(as in GPL) and offers Inbound and Outbound call center functions with reports, ACD, monitoring, recording and very basic IVR scripts. Complex IVR functions need to be custom programmed within Asterisk but that is not really that hard. It works across multiple Asterisk servers and we are using it currently at 5 locations including
2006 Feb 15
5
Aasterisk large-scale deployment w/analog phones
hello, I am planning a fairly large hotel VoIP system, using analog phones. It will consist of about 100 analog phones, that must have access to a VoIP server. I am considering an option to use a couple of asterisk boxes, bundled with a total of four TDM2460E cards, and one TDM2451E card. Has anyone on this list done something similar? It would be great to hear some comments regarding a smilar
2006 Jan 17
6
OT: DCAP Certification
Hi, emails to astricon.net seems to bounce (at least for me) I need information about proper & authorized Asterisk training in the Miami, FL area and the possibility of later DCAP testing. Thanks, -- ------------------------------------------- Erick Perez Linux User 376588 http://counter.li.org/ (Get counted!!!) Panama, Republic of Panama
2005 Oct 21
2
dual auth with real users and virtual users
Hi, im using 0.99 stable in RPM form, Im using this for postfix+dovecot+real unix users, now i tried to enable virtual support with this: protocols = imap pop3 ssl_disable = yes log_path = /var/log/dovecot.log info_log_path = /var/log/dovecot.info login_user = dovecot mail_extra_groups = mail auth = default auth_mechanisms = plain auth_passdb = pam auth_userdb = passwd auth_userdb =
2005 Sep 08
4
Solution for 12 to 16 FXO to asterisk connection
Hi, today a customer asked how to use asterisk with 12 to 16 FXO ports. I can use a channel bank with 16 FXO ports and connect the channel bank with a T1 cable to a T1 card in the Asterisk Server. Asterisk will then send the calls to the Voip provider over the internet. However a 16 fxo port channel bank is about USD 1500 + a t1 card USD 500 + a USD 1000 computer = 3 thousand us dollars + my
2006 Apr 03
2
Unable to connect to remote asterisk (does / var/run/asterisk.ctl exist?)
the user you are connecting as should have full rights to /var/run/asterisk: http://www.voip-info.org/wiki-Asterisk+non-root hth -----Original Message----- From: Erick Perez [mailto:eaperezh@gmail.com] Sent: Monday, April 03, 2006 9:28 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Unable to connect to remote asterisk (does /var/run/asterisk.ctl
2005 Oct 24
2
Dovecot RPMs for Redhat Enterprise 3 repository?
Where can I find RPMs for RHEL 3? -- ------------------------------------------- Erick Perez Linux User 376588 http://counter.li.org/ (Get counted!!!) Panama, Republic of Panama -------------- next part -------------- An HTML attachment was scrubbed... URL: http://dovecot.org/pipermail/dovecot/attachments/20051024/b30a1923/attachment.html
2005 Dec 02
1
MD Raid 1 software device not booting not even reaching grub
Hi, I have a raid 1 setup where /boot and the rest lies inside the md0 container. /dev/sda1 md0 has /boot /dev/sda2 md0 has swap /dev/sda3 md0 has / SCSI card is an ADAPTEC AIC79xx Grub as the bootloader Centos 4.1 as the OS version Two 70gb SCSI disks The server was working fine. Then a power outage. checked the board,disk,ram,etc. All fine. Now when I try to boot the server does not even reach
2005 May 23
5
Inbound call center - reliability \ scalabil ity with queues
For an inbound call center with 4 T1s and 30-50 agents on you would do just fine with a single, one-processor machine. We have handled more than this on a single P4 server although we use astGUIclient instead of Asterisk queues, but the load is very similar. I would recommend a Sangoma Quad T1 card because they are about 30% more efficient than Digium T1 cards. When you say that you need to
2005 Mar 01
2
mini atx and asterisk (EPIA and the like)
Hi, haven't found anything in google's, i wonder if there is a comparative page of what to expect from running * on motherboards like the EPIA and similar ones. Since i have not used *ever* such kind of mini atx form factor boards, I have no clue about their performance. SIP-SIP communications, voicemail SIP-TDM communications, voicemail how may users (SIP hardphones and analog phones
2006 May 24
2
OT: AudioCodes MP124-C/FSX/AC/SIP
Just a question, has anyone knows how to blank or factory reset an AudioCodes MP124-C/FSX/AC/SIP unit (it's a 24 FSX to SIP unit). I purchased them second-handed with no manuals (thank god for the internet!!) but i guess the pdf manual I have does not have the section of factory-reset. Also, any sucess stories with: AudioCodes MP124-C/FSX/AC/SIP
2009 May 19
9
Hang at 5:34 pm EST
Some at 5:34 pm EST DAILY, all my call get disconnect. I tried RE-INSTALLATION, I tried Reinstallation on a virgin HDD, but its same. I tried changing VOIP provider I tried changing Internet Provider..But no help.. What could be the reason ? Here are my enties of crontab : ### recording mixing/compressing/ftping scripts 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * *
2005 Nov 02
2
Cannot build rpm with mysql support from dovecot.spec
I've been playing for hours with the dovecot.spec file to build --with-mysql. The resulting RPM builds fine but when dovecot runs it does not recognize the passdb mysql statement. I also noted that the spec file has a version of 1.0-stable and rpmbuild complains about an invalid '-' in the version. Being a newbie in rpmbuild, can someone assist me in building for CentOS 4 on i386?
2006 May 13
2
Centos and Dual Core Opteron in a Tyan Mobo
Hi folks, an Asterisk (www.asterisk.org) box will be built with the following specs and I wanted to know if CENTOS has a built process/config/parameter/special distro to target the AMD Opteron Dual Core plataform: 2 amd opteron 265 dual core 1.8 Ghz 2mb l2 cache 2x1024 ocz c2-6400 dual channel gold GX XTC 2 Seagate 16mb cache 300 GB barracuda 7200 drives another 2 Seagate 500 GB 16mb cache
2006 Mar 13
1
Need help implementing call center featuresofAsterisk
It sounds like Naren and company has their own CRM application. They need a predictive dialer that allows third party app integration. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Matt Florell Sent: Monday, March 13, 2006 8:03 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re:
2005 Jan 18
3
Prefered server hardware
What server hardware would you recommend for an Asterisk system which are really critical? The additional hardware will probably be two digium TE110P cards, and an Adit 600 platform. If it's possible to run on -48VDC, It would be great! Are there any experiences with any HP or FujitsuSiemens systems? Or other "complete server" systems? Thanks! BR Daniel Nystr?m