similar to: Asterisk Management API

Hello, I was planning to use the output of asterisk -rx "show queues" in a script when I noticed that sometimes asterisk only outputs the first line of the response. e.g: debian:/# asterisk -rx "zap show channels" Chan Extension Context Language MusicOnHold debian:/# asterisk -rx "zap show channels" Chan Extension Context Language

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0

Hi, I am using Asterisk 1.4.18. I am implementing Penalties for my agents. What is happening: two agents configuired one agent with penalty 1 and the other with penalty 2. All the calls must go first to Agent 1 and if his line is busy then only then agent 2 will get the call. However my queues are not behaving in this manner. I have impmemnted ringall strategy. Now when first call comes it

Queue not sending call to Agent I am having an issue and i am not sure if it is a bug or a config issue. I was originally running Asterisk 1.8.1.1 when I noticed this issue. I upgraded to 1.8.4.2 to see if that would fix it but it didn't. The issue is that I have a call queue and the agent dials a number to log into the queue. When someone calls the queue the first time the call is

When the asterisk a queue reset their counters? I 'm talking about this kind of info in asterisk console. >show queue 600 600 has 0 calls (max unlimited) in 'ringall' strategy (4s holdtime), W:0, C:14, A:8, SL:0.0% within 0s I just say that because I have a queue with strategy "Fewest Calls" working for a couple of mouths, and a new agent has been added this

Can anyone shed any light on an issue with agent penalties? I have 2 queues set up with agents working both queues, but where agent 1 should have a penalty for queue 2 and agent 2 should have a penalty for queue 1. When a call is sent to either queue, it rings agents with and without penalties at the same time. I set up a second system and cannot replicate the issue on the test system. I

Hi We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for queues. For a particular customer, when I run queue show <queue_name> I get the following numbers: <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s holdtime, 94s talktime), W:0, C:175, A:44, SL:48.6% within 45s So from that data we look at 17s holdtime And assume that is the

Hello, We are working on a new Asterisk installation and have run into some problems related to playing MusicOnHold for a caller when they have been placed on hold by an agent, that took the call from a queue. A. When pressing the HOLD button on SNOM 190 and Grandstream BudgeTone SIP phones, MusicOnHold works fine when making inbound or outbound direct calls by extension. Music starts to play

On 10-09-16 00:50, Richard Mudgett wrote: > > > On Fri, Sep 9, 2016 at 5:37 PM, Jonas Kellens > <jonas.kellens at telenet.be <mailto:jonas.kellens at telenet.be>> wrote: > > Hello > > when I type on the Asterisk CLi 'queue show', I first get a list > of my queues and then the following : > > > failed to extend from 240 to 327

Hi Guys, I am having trouble trying to get format_mp3 working to play music on hold. I have followed the instructions in the read-me and the wiki however it seems after un-installing mpg123, asterisk is not even attempting to play MOH. My musiconhold.conf is ; Music on hold class definitions ; [classes] [moh_files] default = >/var/lib/asterisk/moh-native ;default =>

I've just installed asterisk as a new phone system for our office but am having difficulty with the queues. Specifically I need a way to redirect our sales queue to voicemail when no one is logged in to the queue. I see I can use the joinonempty=no setting, however this setting doesn't work if you use the agent functionality (at least not with AgentCallbackLogin). I could, of

Hi All, I've got a realtime queue in place (strategy is "wrandom"), and have added a member dynamically via "queue add member ". My agent shows in the queue, but when he gets the call is not recognized as "In Use". Here is the output from "queue show" prior to the call: *CLI> queue show QUEUE_3 has 0 calls (max unlimited) in 'wrandom'

Hello, I have queues.conf setup with a group like so: [Sales](StandardQueue) announce = first member => SIP/FF4C119EEBF8-SLS member => SIP/FF9EF375CCFC-SLS member => SIP/13145555555 at callcentric ;Eric's cell member => SIP/FF1565AABB2D-SLS ;Eric's Yealink So, my idea here that it should ring all 4 phones at the same time. And it does work but randomly.I did trace a call and

Hi all, I have configured the queue below, but when I go into the queue, asterisk does not announce hold time: [support] musiconhold=>default strategy=ringall context=check_time timeout=20 wrapuptime=1 maxlen=3 announce-frequency=5 announce-holdtime=yes joinempty=no leavewhenempty=yes reportholdtime=yes I've tried changing timeout, announce-frequency, but still the same; queue works

Hello all, I need to write a queue_log parser that is going to implement more or less the functionalities described here http://lists.digium.com/pipermail/asterisk-users/2003-July/014965.html of course not everything from scratch, but this is where I'd like it to go. I am looking for - previous work (maybe it's ready somewhere and I've never heard of it) - suggestions -

Hi All, I'm having trouble setting up a queue: I'm using AgentCallBackLogin to login in the queue, but: 1 - When an agent answer the call and another call arrive his phone rings again. 2 - When no there are no one answer the queue the system goes to voicemail of agent 1234 I'm using asterisk-1.2.0-beta1. My configuration is below, Any ideas? Many thanks, Joao Antunes

I can't seem to get music on hold working, it tries to work, but I just hear strange noises on the extension.. Here is some debug info. Looks like mpg123 starts fine, but I hear nothing. I'm on todays CVS build. -- Executing Answer("SIP/2203-062c", "") in new stack -- Executing MusicOnHold("SIP/2203-062c", "default") in new stack --

Hi! We have alot of users who are having 2 phones, 1 fixed and 1 DECT. I am looking for a way to log them into a queue and let both phone rings. Let me try to explain: 0317998975 is a fixed phone, 0317998985 is a DECT. 0317998989 is a queue. queue add member SIP/0317998975 to 0317998989 works ofc. sip*CLI> queue show 0317998989 0317998989 has 0 calls (max unlimited) in

My settings for the queue.log are in the [general] section of logger.conf I'm running 13, I didn't see what version you said you were running. If I wanted to add a LOCAL channel to my queue I'd do it as member => LOCAL/7124 at kiniston-intern,0,John,hint:7124 at kiniston-intern On Thu, Nov 15, 2018 at 2:38 PM Ivan Demkovitch <idemkovitch at yahoo.com> wrote: > John,

Hello Asterisk Users, I guess the subject says the most of it; here goes some more detail: - Running Asterisk 1.2.14 - Objective: record all calls managed by a specific queue - Name those files ${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID} Facts: - If the UNIQUEID chan var is used in the MONITOR_FILENAME, before calling the Queue() application, the two legs of the call are not